The William powered by Sonder

The queen suite is very large and nicely appointed. It works perfectly for us because my husband can work in the living room while I hang out in the bedroom. The shower was nice and big and the bath products were high quality. We also really liked having a kitchenette with a Nespresso coffee maker. We loved having the Tartinery and also a Pret a Manger right around the corner.

I would have loved to have had a bathrobe. That was the one thing that I really missed. The first time we stayed at the William, we were a bit surprised that most of the first floor is taken over by a speakeasy. However, now that we know the set up, it does not bother us at all.

Location and staff was friendly

Didn't like the unusual Check-in method (check-in in advance, having to upload an image of the ID Document and have to sent a selfie ) and It was not very pleasant to realize that from the end of the day no one from the staff remains in the Hotel. (There is no Night Auditor) Stayed in a nice, spacious and very well equiped room but that in my opinion should also be equiped with a table or a desk (even if it was just a small one)! Despite it is an Hotel, in some sense it shows some similarities with a AIRBNB as regards to a "couple" of details/procedures We are not fans of AIRBNB procedures But overall it is a nice Hotel and we enjoyed our stay

with a city hotel you usually choose 2 out of three in terms of price, quality and location. however this hotel felt like a perfect combination of all three! cannot fault the location by any means, the price was on the lower end for Manhattan and it was a nice place to stay!

it wasn’t made clear that you don’t get your room cleaned unless you pay per clean. this wasn’t an issue by any means (in fact I don’t always like people entering my room whilst I’m away!) but it did mean that the tea/coffee ran out pretty fast and we nearly ran out of toilet paper also. it wasn’t until the last day when I read far down on the app that there was a store cupboard to help yourselves to room necessities. I am all for them running the hotel like this, it’s a great idea I just wish it was made clearer before booking or during the stay.

The room was beautiful and huge! The kitchenette not only helped out with keeping drinks and leftovers cold, but provided extra space for our group of four. This is a great boutique hotel for four people. It was remarkably quiet and super comfortable. Great location for exploring different parts of the city.

We had to pay extra for housekeeping. I found this odd considering it is a 4 star hotel and it has a resort fee. We opted not to get it which turned out fine since they kindly and quickly brought us towel and toiletry replenishments.

The room was amazing and very big for the price we paid. The location is also incredible - it's located two blocks from Grand Central, a walk away from Times Square and major tourist attractions like the Empire State building and the Rockefeller Centre. The staff were very helpful and accommodating as well.

We didn't mind it, but if you are sensitive to noise, please be mindful that The William is the location of an incredibly popular bar called the Raines Law Room, which was almost fully occupied every night we stayed there. As a result there was often loud, thumping music from below (we did stay on the second floor, however). Furthermore, there was an unknown alarm sound that would not go away until the morning. If you are a heavy sleeper this isn't too much of an issue, but if you are awoken by noise than this might be an issue.

Great location, huge room (had the 2 bed studio) with seating area & kitchenette. beds comfy & decent sized bathroom with good shower pressure. Laundry facilities helpful too. Super friendly doorman.

Shower was slow draining, requested twice to have it cleared but either didn’t bother or it didn’t work. If you’re on level 2, above the bar, bring earplugs as you’ll need them. If not for the music, then for the noisy fridge & aircon. Communication with the hotel prior to arriving was poor despite their automated email asking you to let them know if you needed anything to ensure your stay with them was great.

This is my second time staying at The William and it was brilliant. Great location, beautiful and clean rooms, and lovely staff. There was a member of staff in particular (I believe the concierge) that went the extra mile to accommodate me. I'm coming back to New York at the end of May and hope to stay here again, however it looks like the price has gone up significantly with only a couple of rooms left, so I assume my trip clashes with an event being held there. Nevertheless, I would definitely recommend and hope to stay here again one day.

location, amenities (apple tv)

deluxe room and bathroom was quite small

The rooms are extremely spacious by Manhattan standards, we had a triple room with a kitchenette and a lovely surprise was a balcony where we could sit with a drink and look over a very typical rooftop view. The location is very good, close to Midtown sights such as Empire State and Grand Central but with the quiet residential streets of Murray Hill behind. Closeness to Bryant Park was a plus. Reception staff were really helpful and responded to a couple of our requests almost instantly. The rooms had been refurbished quite recently so there was modern aircon and bathroom unlike many NY hotels that are in older buildings.

The entrance level is all wood paneling, comfy sofas and dark-ish spaces; the room was modern, bright and very spacious. The bed was comfortable and there was excellent coffee and a fridge in the room. Everything was very clean. A nice small touch was that they provided a plate and cutlery for your takeaway meals. The staff was helpful and so kind. (I did not visit the restaurant and bar.)

Only one small thing: when you arrive the corridor to the reception desk is so dark that at first I thought was a bit creepy. It turned out not to be creepy at all, however; everyone was very nice and I enjoyed my stay there.