Holiday Inn Express & Suites San Antonio West Sea World Area, an IHG Hotel

I didn’t try the breakfast but i was happy my room was clean and we hand clean linens and towels. The bathroom was very clean and the room was nice and tidy. I felt safe at this location as a single woman traveling alone with my son.

There is no way to improve this but i didn’t like the fact that the floors are thin. You can easily hear people walking heavily above you especially if you have children. It wasn’t that bad in my room at all but at time you can definitely hear it. I’m just used to the hotels i stay in having a more solid foundation no big deal though. Also, I’m not sure if the doors need new weather shipping but you can def hear anything gojng on in the hallway a little too easy for my taste. lol might as well have your door open as easy as it is to hear. Now luckily i could only hear something going on a couple time and definitely not past 10pm. My floor was quiet overall.

The hotel, staff and breakfast were good. It was a good experience over all. We asked for extra towels and linens for the sofa bed , that didnt have any. and the staff happily gave us what we needed.

The pool and jacuzzi were not clean. We only used it the first night and then decided against it. It smelled of urine in the jacuzzi.

I enjoyed the indoor pool and the conveniently placed pools towels within the facility. The bed in my room was cozy. I took a relaxing shower. The towels were fluffy. The good outweighed the scary floors.

I check every hotel bed for bed bugs and when getting a closer look, I saw that the floors were pretty gross. I loved everything about the room, but the floors scared me enough to make sure we didn't leave anything on them.

The property was clean

It is rundown and not maintained

We stayed with our daughter and grandkids in December and the kids loved the indoor pool and we enjoyed the hot tub while they played in the pool. The whole motel smelled great and the staff were awesome!

The breakfast had a good variety. Grandkids in the past loved the Tx shaped waffles and the motel didn't have a waffle iron. The kids were little disappointed.

Staff was friendly. Room were spacious & clean. Sheets and blankets were soft and comfy. Dove products in bathroom. Plenty of space for clothes and chargers by beds. Breakfast was good and had a variety of things to choose from pancakes , cereal , bagels , toast , muffins , yogurt , omelettes , sausage. It was good. Location was good , close to everything.

No negative comments on this property.

location: easy access to restaurants, Walmart and SeaWorld breakfast: various options and tasty hot buffet breakfast cozy bed and spacious room.

The front staff gave us the extra bed linens without bag. they seems like being pulled out from the dryer directly to us. only two sets of towels.

Great free breakfast 😋

Pool was disappointing. Pool too cold to get in and the hot tub did not have jets to turn on. The body wash and conditioner was empty and was not filled our whole trip. Except for the above, we still really enjoyed our stay.

I loved the size of the room for the price I paid for. I liked the breakfast too? I loved that they had a variety of food to choose for breakfast. I liked the location too because all the places I planned to visit were really close.

I most definitely liked the cleanliness of the rooms and bathrooms. The staff was friendly and helpful. The Continental breakfast was good.

There was nothing to complain about. I was very satisfied with my stay