Extended Stay America Suites - Washington, DC - Falls Church - Merrifield

The room was clean and in a great location. In the room they initially gave me the fridge wasn't working. When I called the front desk, the guy working was very polite and helpful and searched around for a room that would be really close so I wouldn't have to move all my stuff far. He also came all the way up to the room to give me the new key which I appreciated. When I went to breakfast the first morning the lady working there was very friendly and helpful when I asked about the coffee. Also, when I called for a late checkout on the last day, they allowed me to do this with no issue and so I was able to get done what I needed. I wish I could remember their names to put them here, but I don't. Overall I thought the staff were very nice.

Front desk staff was fantastic. The size of the room was great. Shower was amazing..great temperature and pressure. Comfy beds. Great little kitchen if you intend on cooking. Quiet room.. being next to the hospital and a busses going by I expected to hear something, but super quiet. Laundry room was clean. Good options in the vending machine.

The "breakfast included" was a bit of a disappointment. Expecting more of a breakfast rather than pre wrapped small chocolate or corn muffins, 2 flavors of nature valley granola bars and instant oatmeal. I wasn't the only one that peeked in the lounge area expecting more. It was very 2020/early 2021 hotel spread.

Staff were amazingly accommodating as soon as my wife and I step thru the door during check in and so attentive and easy when checking out, and to be honor the smile was key even though she was busy. It made me feel like she really loved taking care of people. The staff were so engaging and made me feel that I was staying at an establishment that catters to their customers. I give them high praise for being so warm and professional.

I can't think of anything or experienced any concerns.It was our first experience and will be booking future stays, because it's close to my family that live in DC.

Location of the hotel is fantastic - close to the Inova Hospital Complex making it perfect for ambulatory surgery for out of towners. Staff was extremely helpful and provided utensils, shower chair and extra pillows and showing us the room before check in.

The breakfast was very limited - 1 type of muffin, instant oatmeal, and granola bars but good coffee, small selection of teas, instant decaf and cocoa. No juice of milk was available. Understandable that hot buffet items were not available due to covid but refrigerated breakfast sandwiches and bottleed juices and water could have been b added. Heating and cooling unit blew cold air even when off. Broken tile near the tub. No handicapped room available for my husband who has medical needs. Requested a wake up call that was not made. Possibly wrong room was entered.

Did not get to take advantage of breakfast due to personal schedule. I appreciate the receptionist working with me to find a room ahead of check in. I had driven for hours and just needed a bed and she was able to help with that. She did mention she accidently gave me the wrong room and i hope i am not charged additional for the mistake. But overall i enjoyed my stay.

The property was close to many shops and food

I didn’t like that the door to my room wasn’t secure, it could easily be pushed it even when it was pulled shut. We informed maintenance and they came right away to fix it

I liked the added convenience of having a kitchen so I could cook meals instead of having to eat out at restaurants. I liked the pet friendly room so I didn't have to board my dog :) staff was very friendly and super helpful!

Not much I didn't like other than the COVID-19 limitations, but there wasn't anything that could be done about this.

It was close to the venue I needed to get to. And there were quite a few eateries in close proximity as well.

The room was smaller than I thought it would be. Plus bed was harder than I expected it to be and some of the guests were a bit noisy.

Was a comfortable stay. Front desk man was friendly and professional.

Not a fan of towels on the floor in the bathroom. Would have liked more counter space in bathroom. Minor things

Everything was really nice the staff was excellent they were there when I need them to retrieve extra items i.e. wash cloths and towels

There was not a real breakfast it was just muffins juice and pastries.