Courtyard Williamsburg - Busch Gardens

Very close to Busch Gardens and was pretty cheap for it’s location. Our room was on the first floor so it had a sliding door to access the back patio and pool area which was so convenient. Staff was friendly and attentive.

The rooms definitely need an update. Our room was clean to a point, there’s spots that seem to have been neglected over the years. Lots of dust, hair & crumbs were caught on the bed skirt behind the bed. The grout in the bathroom was dirty and even crumbling in some spots. I had to wear slippers any time I went in there. It looked and felt like an old room. The indoor/outdoor pool was very nice, but the rock flooring at the outside area hurt my feet and was hard to walk on (it could just be me, but i wanted to give the heads up!)

calm relaxing environment

bed was quite stiff and both my partner and it’s backs are feeling it still a day later. a more medium tone would be nicer to majority of guests.

The gentleman at the front desk when I checked in that would have been last Tuesday night, was amazingly kind and helpful. And then Felicia and Kathy as well as the cook at the bistro are just so pleasant and helpful. Also overall the staff was amazing and I highly recommend staying at courtyard Williamsburg if you're going to Busch Gardens.

I felt like the price was a little bit high. I've definitely stayed in that area for less. Being spring break. I didn't have a lot of choices. And also would like to have a macaroon microwave in the room. And there's no coffee or tea in the lobby.

loved the location, close to restaurants, the pool was great

the hot tub was not working very very disappointed, that was one of the main reasons we chose this hotel, the kitchen had many problems with equipment not working but staff were awesome in getting breakfast, the front desk staff were wonderful but the manager/office person should learn to smile and work on making his guest fee welcomed, not bother by questions when we were told to go into the market for drinks our first morning with the breakfast problems

it was clean. the area was perfect it was in the cut so not many people stayed there so I felt safe. the staff were pleasant and the rooms were exactly how they show them in the website.

didn’t have free breakfast or microwaves in the rooms. didn’t have patio chairs outside the patio. they did have mini refrigerators though. also they need to extend the pool hours. maybe until 11 instead of 10.

The location was perfect! Only 5 minutes to Water Country and 10 minutes to Busch Gardens and Colonial Williamsburg. Lots of restaurant options very close by. Staff was friendly and helpful.

The indoor pool room had a very strong chlorine odor which would not have pleasant for me to swim in. Thankful there was an outdoor pool available.

Breakfast menu was very satisfying. Staff was excellent! Amenities were satisfactory. Close to theme parks we visited.

Sleep sofa in our room was terrible to sit on! That left just one chair and the bed to sit on. Boo!

A little disappointed that breakfast was not included in room rate which is becoming customary in similar hotels.

Not only was breakfast not free, it was relatively expensive

I love the staff there very friendly. They were able to accommodate my stay just the way I wanted. That to me is super customer service. Also the place is kept well cleaned.

The employees were so thoughtful---I stay there usually when I go to Williamsburg for medical services----I am handicapped and the front desk always helps me with my luggage or any questions I might have

The room heating could be a lot warmer