Location was excellent, close to almost everything. Beach, public transport, restaurants. Check-in check-out was smooth. Due to short stay unable to use the pool and recreational area, just had a look and it looked good.

Apartment maintenance was not appropriate, blinds, one of the three balcony door, cooktop was broken. Appliances were not upto the mark. Microwave didn't had the plate ring so you could put multiple items to heat. Washing Machine is tricky to use, luckily I had the same washing machine earlier so I know how to handle it. It was asked to leave the house clean and tidy but other than a mop nothing else was provided to clean, whole house is carpeted other than kitchen area and you cannot clean the carpet by mop.

We stayed in the 3 bedroom ground floor apartment, it was huge. So roomy and the apartment had absolutely everything we needed, including extra blankets, dishwasher powder, washing up liquid and washing detergent to last a couple of days, until you could purchase some, or ideal for over nighters. My kids loved the heated pool, great for the cooler months. The kitchen was fully stocked with utensils, plates etc. We are very thankful we were able to get an extra car park. I really appreciated the staff accomodating in that way. TBH I could not fault our stay at all. Oh yes, I almost forgot....Excellent location, 5 minute walk to the beach, 5 minute walk to the tram, it is certainly in a prime position. I would highly recommend staying in the 3 bedroom ground floor apartment.

Heated pool and spa, games room all were great. Spacious apartment. Staff generally friendly tried to be helpful. The apartment was older in style but very spacious

The apartment was partly self clean by guests situation possibly could benefit with an occasional clean by staff, just to keep it of a standard. Would only need to be done with each letting. While most of the apartment was suitably clean, we did feel the need to clean dishes before use and I wiped out some of the cupboards before use.

Amazing location 10min walk to surfers. Spacious and clean apartment, 3bdrm/2bthrm was perfect for 2 adults and 4 kids. Very friendly and accomodating manager. Free parking underground and two pools for the kids to use was great

Was a little dusty when the doors and windows were left open but we were on the twelfth floor and Gc winds can’t be avoided!

Wonderful location, stunning views, friendly staff, lots of facilities, had a wonderful stay

Getting stuck in the elevator for an hour, due to the contracted maintenance teams incompetence, building management should consider looking at new companies to service the elevators as the same elevator I got stuck in had a failure 2 hours prior to me getting stuck. Also on a side note, an upgrade to a newer tv in the living room, and also maybe adding wall mounted TV's to the bedroom, the balcony does need tightening or maintenance, seems a bit loose and wobbly, also quilts on the beds would be good to have as well, and maybe new couches as one of them looked like it had collapsed, apart from those, we really enjoyed our stay, and may be back next year! 😀

Large Rooms a short distance from the main street of Surfer's.

Issues with cleanliness (dirty trays still in oven, bin not emptied from prior guests), the washing machine didn't work and had to wait longer than expected to check in however staff were accomodating when needed.

Location was amazing. Spacious apartment. Walking distance to most places was good and tram stop was just out front. We were lucky enough to score an upgrade to Ocean view room and weren't disappointed. The grounds were very clean and maintained.

Sliding door to balcony from bedroom appeared to be locked in by screws to frame but had a gap of almost 1cm so all Street noise was heard, all hours! Eg: garbage trucks, sirens, hoons, builders working nearby, traffic. Most of the lights throughout apartment didn't work, also some power points. Mattress was in need of replacing, was the worst. On our last day discovered a slow water leak in cupboard under sink in ensuite.

Position in Surfers - close to city centre. View - 9th floor was great.. Spacious apartment Laundry was great 2 bathrooms Great underground parking - felt safe in the whole building Friendly reception staff & accommodating with early check-in

Apartment just felt like it needed a bit of an update. Matching crockery & glasses in kitchen would be nice. Sliding doors to balcony were quite hard to open & close.

Good location and friendly staff. Parking underneath is great, and the rooms are a generous size.

This is the second time we have stayed here, By coincidence, We ended up getting the same apartment as our last visit. The room we were staying in is good but is getting a bit old. The main doors to the balcony don't open properly & most of the windows don't shut properly either, which means a lot of noise comes through. Also, it was missing some basic things like iron & ironing board this time around. If i visit the Gold Coast again, I'll give it another look. However, it does need some TLC.

That it catered for young children and two families Mother Father and Grandparents. Everything we needed was there. Well set out for two families. The location was great, and the lounges was fab and the nbn worked and the TV's had great movies on it. There was no TVS in the Bedrooms, but this was good Families did more together.

The noise for the street is a bit louder than the Wyndame but we still had a great time.