Quality Inn & Suites Conference Center West Chester

When we entered the hotel the first thing I noticed was that it smelled very clean. Due to the age of the property I really hadn't expected it to be as nice as it was. The lobby is very spacious with a coffee bar and business center as well as access to the outdoor pool. The pool wasn't open yet but it looked like it's probably nice to gather around in the summer. We were able to upgrade to a suite since it wasn't a busy weekend so we were happy to have a little extra room to spread out. The room was a good size and the HVAC worked well. The bed was very firm - we prefer a softer bed, but it seemed to be a good quality mattress. The bathroom was pretty small but well lit with adequate outlets. The linens were good quality and the pillows were comfortable. The room had clearly been maintained as a smoke free room. The following morning when leaving the hotel around 10:00 am, I noticed that the lobby had already been cleaned and it smelled really nice.

Room 249 was initially difficult to find - the numbers go up as you proceed down the hallway, but 249 was past 252 due to a different room just before you get to it. (The room had a name but I don't remember what it was). There were some stains on the back of the door in the bathroom and the toilet was in a place that made it awkward to close the door. We were very disappointed that the restaurant and bar are permanently closed but it seems this is just a sign of the times and the fact that so few people are willing to actually work for a paycheck. The gentleman who checked us in was very apologetic. It was no problem, there were plenty of choices through DoorDash as well as a diner and a restaurant/bar with outdoor seating right down the street.

I like everything about it. It was quiet. It was convenient and the rooms were spotless. The shower was fantastic!

The one thing I didn’t like is also something that I did like. Lol. The sink outside the bathroom is great for if somebody’s taking a shower and you wanna do stuff with the sink on the outside that’s great, but with the sink outside the bathroom if somebody still sleeping then it’s hard to get ready and not disturb them. So not really complaint I guess.

The room was spacious and clean. We didn’t find out about the Go-Bags till the second day, it was good. Breakfast sandwich, granola bar, bottled water. Bonus: The price was cheap for this area.

Only the sheers closed on the windows and a bright light from the parking lot shone in. Also, though plentiful, the bed pillows were too thick so that my neck hurt. These are not major complaints.

Liked the idea of the bag breakfast. Good location for distance we had to drive for our event. Key coded to enter from outside.

We were on the run each morning so having to heat up the sandwich took extra time. Fruit and items for grab and go are always a good idea. The bathroom had to be the smallest we have encountered in our travels.

The facility is older as it is a budget hotel, but it was surprisingly comfortable and extremely clean. The staff were very friendly and it was a seamless and very pleasant stay. The location was outstanding and close to everything. We opted for this hotel because of family who chose to stay here, and I would gladly do it again!

The property was clean, there is plenty of parking, it was easy to find the rooms and the rooms were spacious and clean. Roxanne at the front desk was quick checking us in, she helped us find restaurants and kept us laughing! The girls that cleaned our rooms always did a great job and left extra of anything we asked for. At night hotel was quite so we did sleep well. I will definitely stay here next time we visit family.

I have no complaints

easy check in quiet room was clean and comfortable

the so called breakfast was coffee there is a diner and McDonald’s right next door which is fine don’t advertise free breakfast also the take a 100 out on your card for “incidentals” immediately but it takes 5/7 business days to return it quite annoying for a one night stay

King suite was big and we liked that and bed was comfortable. We didn’t eat breakfast so I can’t comment on that.

All good for us and if we needed something the staff was very helpful because we did ask for certain things and we got them right away.

Check in was super easy, all the staff was really friendly and kind, the room was super clean and parking was close by.

Breakfast was kind of.meh but unlike most places that claim they have breakfast online then say no when you get there they actually had food. It was grab and go style (think brown paper sack lunch) but at least they had something!

We liked the late check-in option and early check-out with a delicious bagged breakfast.

The corridor to the exercise room smelled stale. The exercise room was appreciated. It likely was not used much because of an absence of equipment cleaner and hand sanitizer. However, the ample supply of towels was appreciated.