We loved everything! The onsen was amazing with 3 different pools as well as a sauna. They even offered free fermented yogurt drinks in the morning and free popsicles in the afternoon after your onsen. Laundry was also free and relatively quick (30min) and the dryer was only 100¥ (20mins). We didn't partake but the hotel also offered free noodles at night and free drinks.

Rooms were a little smaller than western hotels but it was all you needed and everything else more than made up for it. Also there wasn't too much right by the hotel but there was a station within a 5min walk that would bring you anywhere you needed.

Location was good in a quiet area, though a little away from attractions. Subway station very close though, so easy to get to most places. Nice cafe across the river if you don't have the hotel breakfast, and fish market 5 mins walk. Really good onsen facilities, I used every night, and loved the free ice-cream etc. Staff were helpful and polite but English was limited to basics and Google.

The rooms are a little old now and could do with a touch up, but on the whole, very comfortable.

I enjoyed my stay at this hotel in a relatively quiet area of Tokyo. The hot baths were excellent and open all night. The breakfast was very good with good variety and choice. The double room was on the small side but nonetheless provided all the required facilities. The staff were helpful. The metro and JR stations were within easy walking distance. The area around the hotel was quiet with a supermarket close-by and some small cafes. Some nice walks to take nearby with the river and various bridges and small streets. Overall the price, while not cheap, was good value for the money spent. A recommended hotel to stay.

Loved the hot spring, used it all 4 nights of my stay. So relaxing. Easy to follow directions of sign on the wall in the entrance to the locker room. Make sure to shower before and after soaking. Liked that an ice cream treat was provided for after the hot spring. Breakfast was great. Loved sashimi, small bowls of various Japanese foods and the "shrimp cutlet". Room was quiet, nice and dark for sleeping. Loved the Toto washlet. If you have never used one, try it, you'll like it. Just Google Toto washlet instructions. Fairly easy to understand how to use it once you understand the pictures.

Rooms were small, but we had one bag and backpack each. Once we got used to it, it was fine.

Perfect Hotel even for a longer stay in Tokyo. Only about 15 Min. From Tokyo Station by Subway ( there is also a free Hotel-Shuttle), but in a quiet and nice neighbourhood near the bay. Rooms were of comfortable size even with two suitcases. We really loved the onsen+sauna as well as the breakfast. There are multiple convenient little extras for free - like a probiotic drink in the morning and ice cream and half ramen in the later evening.

Nothing

Everything except the size of the room, WC and shower. The bed was super comfortable, the onsite spa is a very nice touch. Free Ramen from 9:30 PM, free ice cream and probiotic drink. Most of all the staff, they were very helpful.

The size of the Room, WC and Shower. I didn't expect that the room could be so small. We had 6 luggages and we barely fit. We asked for a bigger room but the hotel is fully booked.

Short walking distance from nearest train statio, Hatchōbori Station. Onsen was excellent with also a sauna and cold plunge pool. Free ramen, ice-cream bars and probiotic drinks as per the norm with other Dormy Inn hotels.

Lack of a proper desk. Tiny room but that's typical of most Japanese hotels. No closet and limited number of coat hangers for your clothes.

The buffet breakfast was value for money and the free ramen for supper was a nice touch. The room was comfortable and clean too.

Location wasn't ideal for metro.

View of river and city was fantastic. Bidet. Shower. Flexible TV wall mount. Bedding. Lots of hangers. Odor eater spray for clothes. Hotel guest clothing. Refrigerator worked great. Kind, enthusiastic staff.

Power switch for room needed room card to activate. I wasn't familiar.

Loved the onsen, it was perfect after a long flight. The location was good, quiet area, but convenient, just a couple of stops from Tokyo station.

The room was tiny! Luckily we had only cabin luggage, there wouldn't have been room for large suitcases. The bed was quite small too.