The view from the sea view rooms has the most amazing sunrises and is completely worth the money if that's your thing!!! The courtesy bus was an easy way to get from the hotel to the station/ Miyajima ferry. The night cruise was fun even though it is in Japanese language only, and, the boat literally got directly under the Itsukushima Tori Gate, so it was a completely different experience compared to viewing it from land during the day. We visited during the G7 summit so the hotel was very quiet. We had the Italian restaurant completely to ourselves, the views and excellent service and food made it feel quite special. Would definitely stay again

We were unable to use the hotels Onsen due to having tattoos, we thought this may be the case so were not too upset, however for fellow travellers with tattoos it is worth mentioning to avoid disappointment. There was a lack of clear instructions/ communication on how to get the courtesy bus from the station to the hotel so we ended up catching a cab from the station to the hotel. The hotel is about a 15 minute walk to the closest convenience store (apart from the very overpriced store in the hotel). There was a lcak of communication around the included breakfast meaning we missed our breakfast on the 2nd day

The staff were extremely helpful. It was unfortunate that my nephew was sick and we had to send him to the hospital. The staff arranged for an ambulance for us and were very attentive to my nephew, while waiting for the ambulance. They even stood-by in the cold besides the ambulance while the medical examination was being done, until the ambulance left the hotel. My sincere appreciation to the staff.

My greatest disappointment is the night cruise. The cruise guide could not speak English and there was no recorded English commentary. Had no idea what was going on during the entire cruise and felt neglected.

I got myself the sea view room. View is fantastic! Room is big and comfortable. The shuttle bus service is punctual and it surely eases my trip to the train station. The frequency is also suffice! The Japanese style breakfast for my first day was great! Very exquisitely done and delicious! The private onsen is highly recommended! I love the privacy and the view. All the staff at reception and souvenir shop are all very friendly and helpful, especially the staff named Chen at the reception.

The night cruise. Not sure if they did not forsee and foreigners who do not understand Japanese. The cruise trip was fully done in Japanese and I don’t understand a word from the guide. Sad but overall is still fine.

Read some bad comment from the internet, but I think the hotel is much better than what I expect. Free shuttle from JR station, take around just 5min; staff at shuttle, front desk and restaurant are all helpful and polite; an old hotel with 80s styled lobby, but the facilities are well-kept or renovated; room is old, but the bed, furniture and toilet are all ok and clean; they provide new hair dryer and USB ports in the room, I think that is very considerate; great sea view; nice onsen

You have to walk around the room to switch off all the lights, which brings you back to the life in 80s; The control for the air conditioning is a bit challenging; there were so many grandpa and grandma in the hotel during my stay, which I had nearly nothing left for breakfast when I got to the restaurant at 8:30am 🤣

The view on Miyajima island from my room was breathtaking. Very friendly staff and the night cruise was a very pleasant experience. Also, the hotel is conveniently located near the train station and ferry to Miyajima. Highly recommend

The view from our room was breathtaking, offering a picturesque panorama that elevated the entire experience. The location, nestled on the coast of Miyajima, was not only convenient but also added a touch of magic to our stay.

While the overall experience at this hotel was memorable, it's worth noting that the rooms seemed a bit dated and could benefit from some renovations. The décor and furnishings appeared a bit worn, which, while not detracting significantly from comfort, left room for improvement. A modern touch through renovations would undoubtedly elevate the overall aesthetic and enhance the guest experience.

The staff were so friendly and helpful even when the language barrier popped up . The views are breathtaking over to Miyajima island - and they have a private onsen that I booked at 6am to see the sunrise over the island - amazing ! The hotel onsen is great and the food is great too . Shuttle bus to local train station and ferry port which was handy . Love this place , had two nights , one day exploring Hiroshima , one day on the island . If I ever return to Japan , this will be my first choice hotel in the area !

Nothing .

A hotel that feels like a 5* resort in a stunning setting. I have loved every single second at Aki Grand Hotel : service was kind and personalised, room was clean, comfortable and with a beautiful view over the sea and the giant tori, dinner and breakfast were very good too. I was impressed by the different onsen in the hotel, but completely mesmerised by the private onsen. I strongly recommend anyone coming to this hotel to book it for a little extra, because it might be one of the highlight of your trip! I had also booked a night cruise, and the boat brings you very close to the tori which I found magical. I didn't use the outdoor pool but it looks fun and was busy yet not too crowded. It opens from mid-July until end of August, until 5pm, no cap needed. The hotel is sophisticated but has a delightful relaxing family feeling so that you directly feel at ease. My only regret was that, due to obon holidays, I couldn't book more than one night. I would 100% come back for longer in a future trip.

One of the rooms had a beautiful water view. We also enjoyed Japanese dinner and breakfast buffet. They use local ingredients and we enjoyed everything. The boat ride was nice as we were able to see the view of Torii at night. Staff were very nice and we had a wonderful stay.

We had reserved two rooms with water views but one of them had a semi water view as the pool and trees blocked the view. We had a huge group of high school students staying at the same time and noise levels were exceeded but it was uncontrollable.

The location and the hotel is superb. We booked the private Onsen and did the night cruise. The breakfast was great and there’s a choice of restaurants onsite as well as a nice gift/food shop. It was a very pleasant, relaxing stay. The staff was very nice and helpful. The shuttle bus service to the train station and ferry port is very convenient. The views are breath taking. The rooms are a good size and the bathrooms are good.

The onsite restaurants close early and you have to take the dinners early.