The shuttle bus service is what made us decide to stay here and we are so glad we did. The shuttle bus ran on time and the hotel gives you the timetable of pick up points at the terminals. Once we got to the hotel we were impressed with the style and look of the hotel, fantastic customer service, very comfortable beds, clean, wonderful showers, lots of snacks and goodies available for purchase in the reception area and great tasting coffee. The view of the airplanes taking off over the river made my aviation fanatical husband’s day.

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I was staying there during my last night in Japan. It's very conveniently located near Haneda airport (walkable distance). There's a shuttle bus service if needed, I personally took the walk as my plane took off at 10 pm and it gave me enough time to walk through the shrines around Haneda. The room was clean, spacious and the bathroom was the best relax for the last night. They offer breakfasts for an additional price - the food was tasty. The view is beautiful, so is the room. The staff speaks English. Facilities are provided and there wasn't anything I didn't like.

Nice hotel, decent rooms, clean, staff kind and helpful. Good breakfast.

An hotel in the nearby of an airport cannot close restaurant at 7 pm. If you arrive later, there are no options. In addition, it should be flexible with check-in and check-out times, billing on hourly basis and not on day basis and charging for late check-out.

Close to Terminal 3. A little far to walk with luggage, but free shuttle bus made getting to airport so easy. Great views of the airport & river. Awesome value for money. Loved the sitting areas on the ground floor. So much room. Great setup.

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the room was comfortable and the bathroom excellent. the staff were very pleasant and as helpful as they could be

no food available after 5 pm! this hotel although ideal for the airport is some 20 mins away by the shuttle provided by the hotel once an hour. when we learnt that the main restaurant was full and couldn’t even by a drink and the alternative was closed for a private function it was too late to go into town eat and return in the last shuttle. nearest food outlet was 711 and there was not much hot food left!

the employees were really great. I was able to prepare my breakfast before opening time. concerning the shuttle, the driver stopped me directly at terminal 3 (whereas he normally stops only at terminals 1 and 2). Thank you so much.

I really think that breakfast should open at 6am mainly because it is an hotel near the airport ! 7am IT IS TOO LATE.

Great facilities, lots of space, a rarity for Tokyo, but it is close to the airport. Real personality and industrual style decor. Very helpful staff and shuttle to airport.

Hard to get to by public transport, local bus had stopped running by 7pm so had to get a taxi. Restaurant last orders were by 8pm which wasn't great, but food was excellent.

Close to airport, excellent that they have a free shuttle bus to and from Haneda including all 3 terminals.

As I was travelling with a family of 4, wish they had interconnected rooms.

Comfortable and clean room. Public bath was nice as i could stretch my entire body and get warm.

Took a hotel shuttle bus from Kawasaki station. It was difficult to find the bus stop. Shuffle bus to the airport starts from 6:30 am. It would be great if they start from 6:00 am.

The proximity to airport was the attraction to suit our mid morning flight, the hotel was very good, staff were exceptional, cleanliness and facilities outstanding. Taxi to hotel from a nearby train station was too easy. The cafe/restaurant adjoining the hotel (but a separate entity) is excellent - outstanding service from staff, well presented simple but great dishes. Hotel restaurant cuisine is excellent with outstanding views across the Tama River and also serves excellent Japanese wine. Courtesy bus frequently runs to/from Kawasaki city as well as the airport. Beautiful walkways alongside the Tama River are delightful.

Impossible to dislike anything at this hotel, everything is perfectly in place.