I had a good experience. The room was clean and comfortable, the bathroom clean, the bed comfy. There was a fridge with some alcohol and soft drinks, but they were not complimentary, so we didn't use them (there is a price list for them on the top of the fridge). To use the wi-fi you had to switch on the tv, as the wi-fi was connected to it, but I didn't use it so I don't know if it worked well. We got room+breakfast deal, the breakfast was nice, it was a self-service buffet with the usual selection of cooked/continental food. The location is good, quite central, and 15 minutes walk from Rossio Station (in case you are coming from the airport, or you want to go to Sintra, trains to/from there are going to Rossio station). There is a lift to the various floors, so no problem if you have heavy luggage.

Everything was ok, the guy who checked us out was a bit brusque, but I guess he had a bad day or something... (the rest of the staff was lovely and polite)

Gentlemen at reception were very helpful and friendly, room and bathroom were both clean and good sized. Parking was convenient - option to park outside the front door or underneath. Super close (2 minute walk) to the hospital, as well as close to shopping etc. Breakfast was very good with a large selection of foods.

Wish that there had been a larger shelf or more hooks in the bathroom - there certainly is enough room. Also disappointed that both nights we were there, the restaurant/bar downstairs was not open.

Hotel situated just off the Avenida da Liberdade & conveniently located near to the Avenida metro station on the Blue line. Comfortable, quiet room with welcome tea-making facilities. Very comfortable bed. Breakfast buffet was excellent and had everything you might want. It was kept well replenished and staff were friendly & professional.

Towel rails in the bathroom would be a useful addition, otherwise everything was perfect and worked.

Mother travelling alone with 2 kids the location was really good as secure and easy to walk around . Room was nice as we had a big room however the hotel doesn’t have any facilities . The gym was really small and the bar area not appealing to seat for a drink . However the staff were really friendly

No breakfast included on my room but to be honest they charged 15 euros a head ( my small 5 year old barely eats in the morning ) so no worth it to pay . I crossed the road got us a breakfast in a bakery for 16 euros the 3 of us!

Room very comfortable, wide and clean. The buffet for breakfast is not so big, but sufficient and with a lot of variety. The staff is really kind, they assist you very polite and nice. Regarding location, it is well communicated with the underground (3 min walking to the nearest stop) and the city centre is fairly near (15 min walking). Beautiful city and very good place to stay.

Nothing remarkable.

I really liked the location of the hotel ,it was quiet ,yet very close to the center of the city . Perfect balance between these two things . Great breakfast (maybe more we could use more vegetables) . Very friendly and helpful staff .

Some equipment could be exchanged ,as for example hand shower which always came down slowly when I wanted to wash my hair . I truly don't understand having a bathtube in such hotel room, simple shower could be more practical. But of course these are very minor inconvenience and in any case it doesn't change my good opinion about hotel

The location is next to the famous shopping street Avenida da Liberdade and Metro Station Avenida. Yet quiet and about 10 minutes walk on Lisbon's main avenue to the city centre.

The breakfast area was a bit crowded, some people had to wait a bit to get a table. Maybe they could sell a few rooms without breakfast on more busy days as it was busy for the staff and clients also.

Really clean and comfy beds, excellent location to the city and so quiet at night. We thoroughly enjoyed our short stay here. Will be back for certain.

Breakfast didn’t have a big selection… lots of pastries but not much in the way of hot food. Still was tasty though.

This hotel offered the same services as any other larger hotel. We had a large corner room and was definitely worth the value. Breakfast was fabulous and well attended. It was close to our selected tours.

At the start of our stay this hotel did not have a large reception staff or concierge, but we found out that it was not important for our stay in Lisbon.

location, cleanliness, room, restaurant

We've arrived at about 13:15. We were told that the room is not ready yet, so we went out and came back at 14:20. the room was still not ready and we had to wait until 14:50. It is frustrating after long night at flight and only one day that we had in Lisbon