I stayed at this hotel last Christmas so very happy to book again for this Christmas. There was a good choice of food for breakfast. All the staff were very kind and helpful., nothing was too much trouble The Gate is a couple of minute's walk from San Bento Station. Both trains and buses are extremely cheap. (Fast trains are expensive) It is a town you can comfortably stroll around. Gaia on the other side of the Douro river has all the port houses you can visit/sample. River trip lovely when you need a rest, Cable car great fun.

Absolutely nothing.

It was excellent, the room was cleaned every day, we had the chance to leave our bags to the reception after checking out, before we travelled. The location was absolutely great, 5-6 mins away from a metro station, we travelled by bus from Lisboa to Porto’s Campanha station and the distance between Campanha and the hotel was about 15 mins by only getting the metro for 3 stops and walking a little. It is also very close to a shopping centre, monuments, great restaurants and on a 15min walk from the Ribeira district (from where you can get a cruise tour aprox. 1h)

Great location - in the center of everything and super near to the train station. Reception works 24/7. I didnt really use tv wxcept for checking out programs they have. It was a nice surprise that they had english speaking movies and all that.

The sound proofing is not that great. Streets can get noisy during the night, and the terrace windows are not blocking much of the noise. Same goes for walls. The property had a laundry/ironing listed as services on Booking. However they did not have them. I was happy nevertheless, all of the comments serve as a chance to improve these things to another level.

Brilliant stay in Porto, the location was central to most highlights. The desk staff were friendly and helpful, in particular Hilary and Manuela; the manager Gonsalo was marvellous in spending time highlighting places to visit on our street map. Nothing was too difficult even to the point of holding our baggage on the last day and arranging for our ride to the airport. We would highly recommend Th Gate to any holidaymakers.

Only negative was one cleaner who cleared all our personal toiletries and dumped them on the side of the wash basin, on the 2nd last day🤔

This is a modern hotel in the old city centre. Staff members are nice and efficient. The location, while not the closest to the river Douro (but only one kilometre away!), is really convenient, very close to the main train station, within easy reach from the airport by metro, and within walking distance from a range of attractions, restaurants and shops.

Nothing really. It is true that some party-goers in the street can be a bit loud at night, but nothing outrageous - and there were very few when I stayed there (which was in early July, so well into the high season).

All the staff were so kind and helpful. The hotel was warm and comfortable. My room was quiet. As a 78 year old female travelling alone it was so good to know I could approach the staff and ask for directions . It was such a lovely gesture to spend time chatting to the manager on a couple of mornings about where I had been and was heading for next. The hotel is located near the Millenium building, not far from the Douro river and station. I love to wander and it was easy to ask the very helpful locals the way back using the Millenium building as a landmark, which I did every day !!

There just isn't anything I did not like. I did not want to be in a pretentious hotel where I would feel uncomfortable so The Gate fitted the bill exactly.

It’s location, 24 hour reception with a real human manning it.

The location, cleanliness of the room and efficiency of the staff. Have to mention that the front desk gave me permission to store the luggage of my friends in our room who just got to Porto an hour before we checked out. No hassle at all. Top notch. Very near Bolhao market. Safe neighborhood too.

Nothing I didn’t like, well, maybe not enough counter space in the bathroom to put the toiletries. And could hear the cleaning staff through our room. Otherwise, perfect stay

Location was excellent, very happy!! The rooms were very beautiful and modern. Loved the plush towels and generous bathroom accessories. Great sized room which was immaculate!!

Being woke up on a Sunday by Staff chatting outside door. Vacuuming rooms next door at 9:30am. I was looking forward to a relaxing sleep in however we were woken up by staff talking loudly and cleaning. Very disappointed. I wanted to go out and tell them to be quiet!! Missed having a fridge in the room. My mistake for not checking.

Location was excellent. Very central location near shops, restaurants and cafés. Beds were very comfortable. Reception is open 24/7. Lifts in building to get to all floors. Kettle with teas in room. Daily room cleaning. Staff were friendly.

Room was a bit cold and we couldn’t get air conditioning unit to blow hot air. Breakfast was only ok. DO NOT PAY FOR BREAKFAST. We had it included in our stay as a genius member on booking but we only ate it 1 morning as it was limited and a decent breakfast can be cheaply found nearby (try the cafe a few doors up from hotel). In the hotel there is only machine coffee. Our cappuccino were too sweet. Bread rolls, cheese, ham, some cereal and milk, fruit juices, yogurt in tiny containers, scrambled eggs, rashers, some fruit and muffins are available in hotel. Check it out before you pay for it.