Great location, friendly staff. Room smelt a bit like cigarettes.. overall very clean and a bargain for the price. Location is perfect for the bars on Mathew St. Ask for the discount for parking in the Moorfields ncp carpark.. it makes a huge difference! Otherwise, if you have the ncp app, you get 12 hours parking on a Saturday and Sunday for £4.95. otherwise it's £24.95 for 24hrs mon-fri (12am to following 12am is classed as 1 day, if you park at 11pm.. it will charge you 24 hours after midnight).. (discount ticket knocks off £10.95 per day so very helpful!)

I loved the hotel location and the staff were absolutely amazing , super friendly and there was always someone waiting to greet at reception. They tagged our luggage as we arrived before check in. It was very clean even the lifts smell fresh and it was literally just a cross over the road to get to Mathew street leading you to the main town. But far enough out you didn't hear music from the night life

Only one plug in the double room so bring an adapter and you have to be pretty comfortable with the person your sharing with as the bathroom is just a glass sliding door with frosted glass so not very noise proof .

Great location, rooms are clean albeit no access to fresh air

No windows.. no fresh air , sink was blocked

Staff very polite and efficient, very happy with our stay! The hotel is spotless and every single sky channel available in rooms was a nice unexpected surprise! The view I marked down because we had a back alley view overlooking the back of other hotels and their bins…but we didn’t book the room for the view so we weren’t bothered what was outside our window. The hotel is in the most PERFECT location to access shops and night life, the only wish I did have for the hotel was that there would be an option of stairs instead of just the lifts as I do struggle with anxiety in lifts and we were on the seventh floor…I managed just about for the one night stay but I would’ve preferred stairs be available as an option instead of being behind alarmed doors that are only accessible during emergencies where the lift is no longer in use. We will be returning for sure!

As mentioned previously I would’ve liked to have stairs as an option instead of lift only.

The hotel was superb and excellent it was my second time staying at the hotel and I'll surely recommend it to all my friends and family and its location in the middle of the city is perfect

I liked everything about the hotel

Location was perfect for us as it's close to all of the clubs, the Liverpool one shopping centre, train stations and the docks. We had an amazing sleep the bed is a little stiff but the pillows make up for it and we had a great sleep either way. The room was very clean although I did find a lighter and a pound but I'm a housekeeper myself so I did a deep check😂. Facility's were great, the room was perfectly sized and considering how close to all of the clubs it is we couldn't hear a peep outside of the room. 10/10 recommend and would/will definitely stay again. You can also leave your luggage with them for as long as you want when you check out off your room.

Nothing really

Took a basic room without window as only there at night. However room was spotless and shower one of the best I have had in a hotel. Also comfy bed and able to control temperature of room with a simple switch. . Five minutes walk from cavern club for those that like the Beatles and about 15 from lime street railway station and the same from the main bus station and close to Albert Dock and main shopping areas in the city centre . Staff very helpful as well. If back in Liverpool would use it again

Nothing

Nice clean looking facilities. Lovely helpful staff. Good shower and nice enough room. Bathroom has enough space to put things on the sides. Great that there was a decent hairdryer. Great location.

The room suffered from damp by the windows, and the curtains had mildew at the bottom of them. This was right next to the bed. When you had a shower, the whole wet room floor was soaked afterwards, it didn't stay in the shower area. £7 breakfast was overpriced for 2 slices of toast with 2 small pieces of bacon even with unlimited drink. You normally get a fry up for that. But otherwise a positive experience.

Absolutely superb stay once again. I never expected fresh towels and the tea, coffee and water replenished every day or the beds to be made up for the price but that’s what we had, that’s why we came back to this hotel. It was so nice when even the domestic and maintenance teams whilst passing and in the lift asked if we needed anything. Fair play to them. We stayed in a 5 star Chester hotel for a night on route back home and they didn’t touch on the experience we had with the Z Hotel. We will be back soon for sure. Thank you x

Nothing

Location was stunning. I've been previously at this hotel so I came back again. I have stayed in a room 719 and I had a view on a Liverbird building, same time as before(which I have asked prior to my arrival) so I was quite happy that they could fulfill my expectations. Reception guy, with a beard and glasses, during the day was very polite and friendly (since I'm working in a hotel, entertainment manager/guest service for a many years, this is very important for me). Most of the staff was very polite, some more than others, but no complaints. I will be back in Liverpool and I will book this hotel for the 3rd time.

This time I had some issues with internet, it was going on and off with connection. Don't know why, didnt bother me too much but this was the only issue.