This is the second time we have stayed at this hotel five months apart. And there have been significant service improvements since April 2023 Or maybe this was just related to the room we got. It was on the 6th floor with a backyard window view. The room was after renovation: new beds, new towels, freshly painted walls in the room, and carpet on the floor. Although bathrobes were old, with torn pockets. Bathroom - still unrepaired, condition 7 out of 10. The reception staff are very much friendly. The breakfast buffet costs 20 euro per person.

1) The huge minus of the hotel is smoking in the bar, which is basically part of the lobby, although there was no smell of tobacco in the room. 2) There are no shops near the hotel to buy water. I had to purchase "golden water" in the hotel bar, although the room service provided small bottled water daily. 3) The hair drier didn't work. They brought us another one, which also did not work properly.

Staying at Crown Plaza is a true treat for everyone visiting Belgrade. Friendly and knowledgeable staff, confortable, clean rooms with perfect bed and great shower. The central location is giving access to most attractions by bus or car; at night it is very quite. I highly recommend and plan to go back.

Truly nothing

On check in there was a mistake. The reservation team had goofed up and booked for one person. On showing the email the lady Jasna at reception immediately helped us and corrected the reservation teams mistake and ensuring we got a room for a couple . Would also appreciate her for ensuring we got what we booked. The staff is very good.

Parking is minimal and the charges are a bit steep.

Everything was great and I recommend it, especially for business stay.

I do not know is it because of property or Booking, but I didn't expected that if I booked room in such hotel through Booking I will have additional payment for breakfast.

The location is excellent -easy to find The comfort in the room and beds are excellent The massage in SPA center is a dream after long traveling Thank You Ioanna,you are amazing ! You feel very comfortable and at home with the perfect staff !

who go to wach games in Arena or New Belgrade part generaly best location.... big parking, clean, all super

I book Crowne because of excellent swimming pool (very rare in Belgrade) and very friendly staff. The hotel is due for some renovation or fixing, and hence a bit expencive compared coompetition. And not to forget location and views of old belgrade are super.

Hotel needs renovation. But bed and facilities are perfect.

Stayed from 29th of December until the 2nd of January. Everything was exceptional - from the staff to the rooms and food. All in all, will for sure be back.

There were few things we missed seeing - empty room fridge, and cold water in the shower during the 31st of December (but that for sure was due to a lot of people being in the Crowne Plaza at that moment).

Room service, clean, breakfast

Too far away from everything

Cleanness and enough parking space.

Access way to outside restaurants are under construction.