The facilities were good, the staff was very nice and helpful all you would expect from this range of a hotel. It was not the latest built hotel, but well maintained. The location was ideal for us, but its not the most central tourist area.

The hotel as most of the city is very smoker driven. Consider European Union prior to 2000, were smoking was allowed and normal almost anywhere in-doors, this meant that food areas were often stinking of smoke, or that the lesser attractive tables were for non smokers, and no clear air division between the two areas.

Spotless clean room and hotel Nicely decorated Everything you need from toiletries to slippers and coffee machine Soundproof room and very comfortable beds and pillows Nice views of the city Restaurant on the premises with excellent tastes in the menu (Michelin 2023) Parking within the hotel was a must for us and we were not disappointed, there is a big entry-exit controlled parking Excellent internet speed

You need to go outside the hotel to access the parking lot but not a big deal. No free parking for hotel guests.

Room was very nice. Hotel location is great close to the center. Swimming pool, sauna, fitness center. Price was ok.

We stayed for seven days, but the last two days breakfast has been a disaster. It was some event (9, 10 December) in Hotel and hotel team was not able to serve the hotel guests. No free tables, you had to wait. We got table in bar, but we could't order the coffee or something. Coffee machine did't work, even no water (nobody re-fill the water). Just a couple of waiters to serve all quests. Tables with dirty dishes, the tables have not been washed until you say!

Everything was exceptional, the room size was great with a huge bathroom as well as a huge bed. The hotel has loads of amenities such as the tea room where you can enjoy any drink and a selection of deserts the awesome pool and the gym, also if you stay on the top two floors as we did you have access to the regency club offering complimentary beverages and great views of the park and the city. The hotel was located in a very nice area of New Belgrade with a mall just on the other side of the road which was a huge plus. It was also close to the city center taking only about 10 minutes to get there by car. All in all, it's a great hotel with an awesome lobby and the best staff! Definitely worth the money.

The only downside was that the room service menu was a bit limited and some of the dishes were not up to the standard that the rest of the hotel was.

1) nice design and atmosphere 2) delicious breakfast. coffee machine in the room 3)comfortable bed and chair 4) nice pool 5) delicious coffee in the tea house

1) There is too cold I the room 2) old stuff in the room need to be changed, honestly 3) room service woke me up very early by knocking on the door. and after too many visits!:) 4) tv is unstable and old 5) forks were dirty at the breakfast 6) in room dining wasn’t delicious 7) inside the sauna and hammam there was not really clean

The hotel is very good. There is a good spa with swimming pool, hammam, sauna, hot tub etc. The breakfast is very diverse with a great variety of dishes. The location is around 20-25 minute walk from Stari Grad, historical center of the city. There is a nice park, Usce, close to the hotel. The park is on the confluence of the Rivers Sava and Danube. There is also a shopping mall with cinema nearby (most of the movies are in English with Serbian subtitles). Internet connection is stable: so it is suitable for remote work.

Having visited Belgrade two times before, I strongly believe that Hyatt is the best hotel you will find in the city! Beautiful facilities in a quiet location at New Belgrade, but at the same time only a short drive away from the historic center. The room was big, with comfortable beds and had an impressive bathroom made of marble. Breakfast had great variety and included a lot of local profucts. We really enjoyed the swimming pool area and its amenities (you could even find different tea flavors at the locker rooms which was a great touch!). The staff was very polite and helpful with anything we needed, making us feel very welcome from the first moment. Hvala na svemu, pozdrav iz Grčke!

- Beautiful Hotel, nice staff, nice rooms, clean and big bathroom, spa

- Room service food quality unacceptable. Bad tasting, lukewarm and way overpriced for the poor quality. I.e. $ 20 for a little bit of Spaghetti Carbonara that was an insult for that name and tasted like a microwaved supermarket version. - Breakfast choice very limited. - If you don't put the "Don't disturb" sign on the door, they come knocking several times a day for different things which is too much. - Overpriced Lobby Bar

In general everything good.

The only thing that doesn’t seems right is that this is the second time i reserve a room with regency club acces and with views written “ city view “ “ river view “ ect, and the only view i got for the second time was city view. The first time I’ve been there at the reception they told me that all the rooms have it written that way will all the views included and its not guaranteed with part of the view you get. But if a room has city view write only city view because people get confused, me of all people. But beside this, everything was exceptional.

Room size was unreal big, super awesome.

Room service and staff are the downfall. No water in the room, no coffee, no shower gels, and if you call the reception either they don't care or you wait 40-50 minute for anything. And they know I'm calling from the most expensive room they have....