The hotel location is 5 minutes walk from S'Arenal beaches, and 20 minutes from the airport by car/taxi. The room was on the top floor with a beautiful view of the sea. I could watch both sunrise and sunset everyday. The wardrobe was slightly tricky to open but manageable. On our first day, the button of the toilet broke, but they sent and engineer the day after straigtht to fix it, who also changed the bathroom sink tap. Cleaning was perfectly done when requested - only thing is that they haven't changed the towels for two days, but when we left the signage outside the door, and the towels inside the bathtub, they provided us new ones. Breakfast was delicious - I wished there was also avocado and smoked salmon too, but it's not the end of the world LOL Dinner was good too - we had a complimentary dinner offered for our birthday which we really appreciated - and the 2nd time we had dinner there, Daniel - one of the duty managers - offered us a glass of white wine. The bar was great - we spent almost every evening there and grabbed a gin and they offered us crisps as Happy Hour. I haven't used the gym, because I wasn't in the mood of it, but I can guarantee you that, despite it's small, it's fully equipped both inside and outside. All F&B and Reception Staff, were absolutely amazing, professional, friendly and cordial. On behalf of my mother too, I'd like to praise and thank all reception and F&B staff, particularly the following people: Nieves, Daniel, Diana, Marea, and Jonas! You've been absolutely amazing, welcoming, and provided excellent service! We'll definetely come back again in future xx

Only minor things: It would be nice that they should provide little toiletries such as soap, showercaps,toothbrushes/paste maybe. Hairdryer is available only with 10 euros deposit. Despite the room was cleaned spotlessely, the terrace was not, so I would just pay more attention to it, as we used to eat crisps and peanuts some evenings, and there were some days that it was not cleaned.

I liked the staff and the food , very good 👍 and very welcomed And especially the receptionist Magda , she is and example how your staff should relate with your guests

I didn't like the fact that some of the guests were under the influence of alcohol and they disturbed the night of the rest What is the point of signing a a pice of paper were you are asked to respect the property, the staff and the rest of the guest, if some of us are allowed not to do it . The last night of our stay was a nightmare, because of the people that stayed a floor above us and nearly ruined our stay. I did call at the reception but not much was done about it I think that is a nice hotel , but too many young adults are allowed to stay and they don't behave as should

Absolutely loved the hotel. Spotlessly clean, wonderful friendly staff throughout. Three nice gym workout areas and an outside pool. Never a problem getting a sun lounge or seats in the outside coffee bar. Excellent choice of food for both breakfast and dinner buffets, varied every night for the 8 nights we stayed.. The dining was light, airy and spacious with the tables well set apart. Great choice of food for vegetarians too. Really comfortable beds. Cannot recommend the hotel enough.

You get the odd noisy neighbour but that's the same anywhere.

There were a lot of things to do at the hotel. Indoor gym, a big outside gym, pool, bar by the pool, another bar and a kebab kiosk right next to it. The staff was super friendly and helpful. The room was big and had a nice balcony. The breakfast was delicious and so many options.

There was no fridge and there were a couple of wierd stains on the curtains and in the barhroom that looked a bit nasty. There was no cieling light in the room so it was quite dark. And the light in the bathroom was also not so strong so it was quite hard to see. When you check in they made you sign a paper that you are not allowed to bring in any alcohol or drink it at your room, which kinda sucked.

I really enjoyed that it was possible to use the fitness when you want. That the staff is really helpful if there was something I needed. Jonas in the bar was so professional and sweet. So the overall experience is that you feel really welcomed at hotel - and as I travel alone that is important and that’s why I’ll come back.

The cork was missing in the bathtub and the aircon didn’t work - I was asking about it, but it wasn’t fixed during my stay.

We stayed in paradise last week. Staff was very very friendly and helpful, food was amazing, tasty. Room looked after every day, fresh towels everyday, bed made. Two bars where they make you lovely cocktails or pour wee beer. Hotel is just few minutes away from beach and nearby harbour with surf/paddleboard school. Also renting bikes straight beside hotel. Good place to rest and enjoy the peaceful, stress free holiday. M&C

Staff: very friendly and helpful. Room: comfortable and good size, lovely view from the balcony, however bit thin walls but it didn't disturb my sleep. Breakfast: good selection of local and international food, fruits and yogurts. Location: convenient for transport to/from airport or Palma and close to the main parade. Supermarket Spar nearby and opposite the hotel plenty of shops to buy soft drinks/necessary products too.

Just the thin walls but this still did not disturbed my sleep.

we really loved the view from the terrace, the staff was very friendly and kind also their proactivity was valuable, I would really highlight the willingness & readiness of the receptionist Pep ( If I remember his name correctly). The food was delicious and fresh.

We were aware of the title "adults only" but from time to time some group of German guys were extremely loud and behaved a bit arrogantly but this issue does not belong to concerns of the hotel, directly.

Second time The Buffet was a good surprise, nice meats at night. Chicken beef In the Morning good sausages Enough Cucumber and Tomato. Good WIFI and desk in the room Adults only, nice and quiet. NIce soft towels

I am getting fatter or the bathroom is shrinking, getting my ass on the toilet was a challenge. Shower was good and warm.

Room were small but nice and very cosy, close to the beach, to the shops and supermarkets, location of the hotel perfect, food was delicious and many choices, gym was small but we found there everything what we needed, the staff all the time helpful and with wide smile.

The only disadvantage was the the walls in the room were really thin and you could hear everything