Great location, very close to the beach. Good food , great selection of dishes. The people working there are amazing, really friendly and always happy to help ! Just wanted to say a big THANKS to all of them especially Silvia & Alejandro at the reception, Carlos,Luis,Daniel and all the staff working in the restaurant,bar & kitchen. You really made our stay very enjoyable!

The food is good, it is being topped up multiple times during both breakfast and dinner. There is plenty variety of food - for dinner there is usually some fish or other meat, something fried, paella, fruit, some pastry, a lot of fresh veggies... The food is well seasoned. For breakfast there is usually a variety of cheese and hams, eggs, a lot of pastry.. The room is as good for a cheap hotel as it could be. It is being cleaned daily (if you want to). The staff is really nice and you can ask them anything. The bus station to Palma is 10 min walk, and there is also a Lidl store maybe 15-20 min walk.

What I didn´t like is the neighborhood of the hotel, that actually tells you it is not the richest part of El Arenal. Of course it is not the hotels fault, but it is good to know that. The closer you get to the richer (and more German) part of the town the nicer it gets and the wider the sidewalks get.

We loved the personnel most, they were truly dedicated to their work and the bartender who was also a DJ in the evening is a true master of ceremony. The All inclusive package was of a good quality, there was a lot to choose from at breakfast, good coffee and juices, and also good quality of food and beverages for lunch and dinner. The common areas used by all guests were nice and the swimming pool was also good. Also the distance to the beach and yacht club is ok.

The rooms and bathroom walls were quite old, but the equipment was good and also cleaniness/room service was great. This needs to be taken in a context that the hotel is also not newly built.

Great room spotless and cleaned dailly Pool with sunbeds and lifeguard on. Food good choice and plentiful.

Booked all inclusive now in Majorca that means only 3 alcoholic drinks allowed at lunch and dinner you pay for the rest. Coffee water free.

Good breakfast Food could be hotter

Noise outside our bedroom window

very good location near to beach and bus stop and shops, I was lucky to get a room in the 8 floor so I had a beautiful vue , room was spacious and clean. staff were nice

I had higher expectations regarding food, snacks could be more diversified

excellent location, great food and friendly staff

need to upgrade gym

Hotel was lovely for price we paid. Comfortable and clean. Nice snacks available in the bar. Friendly staff. To be honest not sure why people have rated the food so bad and complained. Plenty of choices available- yes only your 3 alcohol drinks at each meal but this clearly advertised at time of booking. Sodas and juice etc free all day and if you want additional alcohol drinks you can purchase at bar which is very cheap price.

No complaints

The personnell in this hotel was amazing! 5 star rating for their service. I have stayed in other hotels but the level in this one was supreme when it comes to client attention. The food was good quality and much variety :) . Hotel was clean.