Breakfasts are amazing. The little attentions to detail in the room are lovely with a nice message and a little treat left most nights. Staff were excellent.

Being on the 7th floor, you could hear the thump, thump, thump of the music on the roof terrace until the early hours. If you do stay at th is lovely hotel, try and stay on the first few floors.

The staff are very kind and helpful. The location is perfect and the hotel is new and stylishly decorated. The hotel has a lively vibe and the coffee at breakfast is great! Also loved the fact that we didn’t once get woken by the cleaning staff, there was no ‘8 o’clock: housekeeping’ knock on the bedroom door.

Not much to dislike apart from the 06.00 visits from the glass recycling truck (but I wonder if that is even under the control of the hotel.) The music in the lounge area was always a bit loud and the new weekend nightclub in the basement went on till early in the morning.

The Bank Hotel, just remember this name for the best hotel in Stockholm. I have stayed for a few days with my wife at this hotel. Stepping through the lobby, we were immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists of families with children who want to go to Stockholm. We’ll be back to this place soon..!!!

great central location and beautifully decorated throughout (super Christmassy!) amazing breakfast that was included in the room rate. Really attentative staff, awesome roof top bar with outdoor heating.

if you’re staying on a Saturday the bar is open until very late and the noise can be heard in bedrooms (so much so we had to move rooms to the 6th floor and could still be heard there). staff were super accommodating in helping us change rooms (to an upgrade, for free!) but management should probably think about what they should be doing about that going forward as it can ruin the experience

the location and roof top bar

no air conditioning available and rooms dont have a nice view

Excellent breakfast, menu items plus buffet inclusive. We’ll decorated facilities and rooms, nice amenities in the room. Easy walking distance to transport, restaurants, shopping and sightseeing. Provided crib for infant was great - it was a bit of a squeeze with luggage but worked out fine.

No wheelchair / stroller ramp entry - it’s about 8-10 steps to enter. Not a deal breaker but just info for other travelers.

The location is fantastic. A short walking distance from everything you want to see. The breakfast was included in our rate, and it was phenomenal. The breakfast room was gorgeous, the food exceptional, and the service superior.

The lighting in our room was very poor. We looked for ways to make the light brighter, but there was no way to do so. The bathroom, especially, had bad lighting.

It’s the best location and the quality of service and the hotel construction were both amazing. The view from the roof top bar and the breakfast were also fantastic.

Our room was so small that there wasn’t even a place to sit besides the bed. Stairs in the entrance were hard if you have heavy suitcases. Also not easy for your driver to find you since it’s situated on a tiny narrow street

The staff was super freindly and helpful! The room was even nicer than the pics on booking.com and the location was great! Walking distance from Old Stockholm with shopping and cafes.

There is nothing I didnt like about my stay, it was great! There are 2 elevators, one for the west rooms and one for the east, it can be easy to take the wrong one to your hotel room.

The size and location.

Wanted to go up the Rooftop Bar but the guy at the door refused to let me in because according to him, I’m not ‘meeting’ someone there that’s already in there and that he needs to maintain 60 max people for regulation. Hotel guests should be given priority if the bar belongs to the hotel. He said to reserve a table but your reception said there is no reservation required. so what’s that all about?!?