Everything from the staff,facilities and breakfast.

Only little gripe I had was that there was no privacy using the bathroom in our room. Glad it wasn't a 1st date!!

Room was spacious and bed was comfy. This hotel have a nice Bar and a Starbucks inside the hotel too as well. Ideal for families and prices are very reasonable as this hotel is very great. Best Option for people visiting Bristol, Cotswolds and Bath which all can be done in a day trip but you need to have your own car. Plenty of Parking just get your

The location was a bit off for me as its far from city Centre and there is no any good restaurant options nearby. So you need to have your own car to travel around as i didn't see any public transport nearby. otherwise Our stay was good.

The hotel is very close to the M4 and has a huge parking space so it's perfect if you are travelling by car, you don't need to worry if there is gonna be enough space. It also has a Starbucks and a great pub (where the food is delicious) in the lobby. The room was very nice, clean, modern look, a good size and the bed was comfortable. The staff all throughout the hotel were very nice and helpful. If I am going in this direction I will definitely stay there again. PS: There is a gym and a pool for which you pay extra, so you know.

If you are going to Bristol, it is quite far from the centre if you are not with a car. If you are with a car, it's perfect - 20 minutes away and a lot of parking options around Bristol centre.

Very well kept, from the gym to the poolside area, and the restaurant to the lift. My room, was immaculate with staff to hand at all times. After a long tiring day starting with a long drive. Tom (receptionist) made my stay exceptional. He handled all my affairs with a smile and professionalism other hoteliers could learn a lot from, of course I will be returning. I attempted to rebook tonight. However, the village was fully booked - no surprise. Not a single bad word to say. Tom, keep up the good work and I hope they promote you one day.

Absolutely nothing. Checked in extremely late and it wasn’t a problem.

Great staff. Friendly, informative, polite and efficient. Great greeting at check in. Nice bedrooms, good bedding . Lounge/bar area is comfortable and cosy. Free parking for weekend guests.

Showers need a door. Ours flooded the bathroom floor. It took a long time to dry out even after I mopped the floor with a towel. Soundproofing internally is poor. Noise levels from other rooms is loud. Better choice of the tea and coffee supplies. Eg decaf options and low cal sweetener as well as sugar could be supplied.

Really nice stay for the purpose of going to the rugby in Cardiff. Really comfy bed, tv nice, room generally nice, perhaps a little small. Bar and restaurant were good, and breakfast was also good. No real complaints.

Paid to use the gym next morning, but didn't notice the times of use for hotel guests. Although it's a 24 hour gym, guests can only use it after 8am. Had a bit of a time constraint for my long run so ended up going out and about to do it. Would be nice for the opening hours to be a bit longer!

This is a no staff reception… You have to book yourself in and organise your own key card. I’ve never done this before ever in my life but it literally took me less than five minutes to work out what do. Modern hotel etiquette and I quite like it

As you walk through the front door you’ve obviously got a very busy bar and restaurant area on the left-hand side. It seem to be populated by mostly people between mid twenties to late 30s. The room was actually really good massive bed, massive shower and bathroom area with that fancy privacy Glass

Very modern and well equipped and comfortable bedrooms, nice and quiet, also excellent air conditioning in the rooms, tea and coffee making facilities, large HD TV well laid out rooms, all the staff in the hotel are friendly, attentive and helpful, the bar food is excellent, there is a starbucks in the hotel, also sauna, pool and gym, plenty of onsite parking, about 4- 5 miles from the city centre dependant on where you are going and which route you take - i loved it here and will be coming again soon!!

Nothing of note

Good location and amenities, parking wasn’t an issue. Staff were friendly and welcoming. The room was great and the bed was super comfy

My only moans would be that the room was set up as if only one person was staying there, 3 pillows on the bed which seemed a bit odd. Only 3 teabags and the tea tray was dusty (felt like this had been overlooked on changeover). We were also only given 1 set of towels so had to ask reception for another one. Not necessarily big problems, however we were a 2 night stay and although it should have been obvious from the items in the room that 2 people were staying, when our room was serviced they took away the extra towel we had been given and only replaced one set, we were also only left 2 teabags which seemed a little on the mean side.

Smart room and convenient for our purpose. Most of the staff we encountered were pleasant. Had we been allowed to use the touch screens without help we would have known about entering number plate.

On registering we were told that car parking was £5. Later on we realised that we hadn't entered our registration number as we weren't told to do so. The room was smart but there was dirt around the tap and dust in corners. We waited for 45 minutes to get our meal while others that arrived after us were served. We had to ask where our food was. The manager was very apologetic. Everywhere you looked there was a big screen showing football. The receptionist used the touch screen for us. We often find that being elderly and grey haired it is assumed we are not tech savvy