Lovely smart, clean and fabulous place to stay. Fantastic breakfast (also mushrooms, tomatoes and black pudding that aren’t in my photo) served beautifully and with first class service. All the employees I came across were delightful and were very accommodating.Also a gorgeous location just off the Harbour, which luckily I had a spectacular view of.

The fish and chips could have been better.

The location was great we had a sea view. The food was good on the whole

The carpet in the dining room and on the stairs to the rooms was filthy. The waitress serving us for our evening meal was also serving at the bar and we had a 20 minute wait between courses resulting in cold pudding and custard.

Clean modern hotel, staff very polite and helpful, located ideally near to port and nice long walk along promenade, breakfast great , main menu at dinner time excellent, the cheesecake is amazing. Little gem of a place and my now go to hotel when I am working in the area.

Can’t really fault anything about this hotel

The staff were very welcoming and helpful. The breakfast was excellent and quickly served. The morning we left we were a little early for breakfast so the night manager organised sausage sandwiches to take away and the chef couldn’t have been happier to oblige. Great venue for exploring the local area.

Car park was a little tight but we managed.

the girl who basically did everything was excellent! She allowed me changing facilities at 10am prior to nights stay. Manager very nice guy, arranged a taxi for me. Breakfast you could not fault, too much for me!

Nothing really, only noisy boy wonders driving cars up the main street.

When I arrived I was informed that I had booked one single for two people when I had booked 2 single rooms for two people. This was cleared up very quickly by the lady on duty ( very friendly and proffessional). On later inspection of my booking on my phone that was sent to me on the previous day it showed clearly that I had booked two single rooms for two people. There was an obvious problem about how the hotel was recieving the booking and the fault did not lay with me in incorrectly booking the rooms.

The beds were quite squaeky and my daughter had a bit of a uncomfortable sleep on the bed she was on.( Room 1)

The staff was very friendly, the breakfast was delicious and the portions were good. The location was nice, close to shops and pubs and the sea. The single room was as described, it had all the facilities.

The location of the hotel was excellent; easy for arrival by car, bus or train! Indeed also by yatch if you are tide aware. Good evening menu

The breakfast service could do with a revisit. The "Full Cumbrian" is without doubt excellent; there are other options. However, there is one major failing for the 21st century. No fresh fruit or cheese or croissants. I had the porridge which was excellent, but how about an option of porridge followed by fresh fruit and yogurt as a complete meal? The shower is OK, but no more than a dribble of hot water at the hand basin.

Food was very good, staff very cheery and helpful , room comfy, location handy for walking along the promenade and into the town

Probably avoid booking a single room as not much space.

Location of the the hotel by the harbour and the centre of the town.short walk up to roman museum.

Adjoining door to to next bedroom. Toilet brush needs changing and sink plug needs new washer water keeps draining away.