Great location right across the road from Disney Springs. Resort buses are available every hour to and from the parks. The hotel is modern, clean and comfortable and the pools are great. Early park entry was a bonus to get in early and queue for the most popular rides before the masses show up. Our room was large and comfortable.

I had to pay a resort fee which is fine, and you get a 10% discount off food and drink on-site. You’d think that when you charge these things to your room, the discount would come off automatically. Well it doesn’t. Turns out you have to ask for it each time. This is really poor and I spoke to the Food and Beverage manager direct about it as it was day 4 by then and the reception staff said they couldn’t do anything about it. Systems are certainly smart enough these days to see a resort fee has been paid.. It just felt like another opportunity to make more money! I did get a credit and the manager was very pleasant, but Come on Hilton, make it happen.

The pool was a nice touch. Balcony has a great view. pro tip: stop by the front desk for your tiny tube of sunscreen. It's complementary. The booth in front of the pool area as you cross the bridge is not. Expect $20 to $40 a bottle for it. At that point the decision to go back to the 3rd floor reception desk or pay the highway man is a hard choice to make.

Extra fees. $25 for parking a day. $ 75 dollar hold of credit card. These fees were not anticipated. Also no microwave in the room as advertised. You are on Disney property even though the Hilton is not owned by Disney, however, the price for food drink is Disney prices.

Great pool area and convenient cafe opened early and late for cheap eats.

We stayed in the Island Tower by the pool and it was totally devoid of colour or anything Disney. it felt like a prison. not very festive

location and food options

it was an old hotel that they attempted to make look new with modern furniture. our room was in a corner of other rooms and every time someone closed their door it was the loudest banging sound and it would wake us up. bed was uncomfortable. shuttle schedule for pickup from the park is super unreasonable.

Third time staying here’s for me and I loved it. The room was nice, especially having a balcony! Mirror lighting over sink is so flattered- i need that installed in my home haha ! We love the lazy river and pool area- so chill! Music and DJ are fun. Shades is one of our favorite restaurants- the Wayfarer is the BEST! Staff are always super nice everywhere. Sal and Mario at the bar are funny and seem to enjoy their job thoroughly! The walk to the (overcrowded) Disney Springs is short and convenient. Housekeeping and Maintenance staff are attentive and responsive when needed. We met some great people at the pool this year.

The beds/bedding are not cozy or comfortable- my sleeps weren’t great. The lighting and decor in actual bathroom/shower area are unappealing. Too much non essential furniture in room between bed and couch. Only the $7 water bottles were available for purchase all weekend. Good out ways the bad!

I Liked Everything About This Hotel, I Am From Polk County And Always Visit Orlando At Least Twice A Month And I’ve Never Known About The Disney Springs Area Until I Stayed At Hilton Resort, I Loved That This Resort Was So Calm & Quiet & Pool Was Very Relaxing, I Had The Best View, I Felt Like I Was Out Of The Country With My Passport, Thanks A lot For The Experience, My Daughter Had A Great Birthday At Hilton Resort 🙏🏾

The pools were fabulous, especially the course you floated around on rubber tubes. It was wonderful being within walking distance of Disney Springs, where we went in the evenings for a drink, a wander around, and dinner.

The liquid soap, conditioner and shampoo were stuck on the tiles with double sided tape They fell off of course, including once in the middle of the night which woke me up. We could also hear everything from the family in the next door room (through the interconnecting, closed doors). The family were just a normal family with excited kids, so not complaining about them... but hope you're aware that the rooms are not 100% soundproof.

our initial check-in was underwhelming, travelled far for disney and expected a little more fluff, however after complaining about our room (smelled musty, was on completely end of the hotel far from any existence, broken lamp, hardly a balcony if you could call it that) it was fixed right away and we were put in a new tower next to the pool with an actual balcony - loads more atmosphere. it really felt like we were in no-man’s-land - tip ask for island tower! more updated and right next to disney shuttle pick up / drop off! food was awesome at shades at the pool, great staff and atmosphere!

it’s a bit dated, some amenities have been renewed, but it’s definitely on the older side. rooms are not as nice as i would have expected. i wished there was more fan fair upon arrival. we arrived with our 7 year old, clearly going to disney and there wasn’t much excitement. not a huge deal but the extra effort would be nice. bathrooms / tvs / coffee machine etc very dated. outlets in our room barely worked had to prop things up to make sure the plug stayed in to charge devices. little things like that expect more from hilton

We absolutely loved everything about this hotel! When our flight got cancelled while we were at the airport, we made the split decision to drive the 13 hour trip. We called the hotel to let them know what had happened, and that we would be arriving later than anticipated. Upon our exhausting arrival through the night, the very kind women at the front desk was empathetic to our situation, and made sure our check in went smoothly. I wish I had caught her name, because she deserve many kudos! Our room was clean and comfortable, the views were gorgeous, the food was delicious, and the shuttle to Magic Kingdom was worth every penny. We will be staying here again, and we will be telling our friends as well.

I loved the convience of it all, having a little cafe, store, resturants, bars, etc. was nice. Loved the covered walk ways considering how much it rains in FL. The room wasw perfect, the balcony was my favortie.

The only complaint I have is the breakfast...for the price it is INSANELY ridiculously OVER priced. We hardly ate anything but on the bright side the staff did take care of us noticing we did not eat much so it ended well. Just very disappointed cause usually Hilton is known for their wonderful breakfast.