Previously we have stayed at 3 different hotels on Hotel Plaza Blvd and this 4th hotel was by far the best. We paid $580 including the parking charges for a king size room for 3 nights from the 4/3/2025 and it was worth every penny compared to our previous stays. The room size, shower and cleanliness of the room was impressive. The hotel facilities were excellent although we didn’t use the on site Spa. The hotel staff couldn’t have done anymore to make our stay a great experience, but the main recommendation I could give is my wife confirmed she would definitely stay there again and that in itself is high praise.

Nothing.

Very clean and spacious rooms. Comfortable beds. Good wardrobe space. Restaurant servers, front desk and really all the staff super super helpful and friendly. Absolutely great amazing location!!!!

Breakfast is not worth the price, food quality and diversity could improve a lot. It is annoying how they only have one elevator for the left wing rooms. From where it was located, room was so so so far away. Also, missed a couple of amenities (like face/hand towel hanger, a wider range of towels and bathroom mat could be available, more soaps by the sink).

I like that they had a Starbucks and that they had clean rooms.

I think some of the employees are a little bit rude. The lady in the gift store said hello to me in a rude way and I felt like she would not stop looking at me, so awkward. The people in the American Kitchen restaurant were a little aloof and we had to flag them down to get coffees but they were quick to give us the bill.

Employees were wonderful.

I was charged more than the amount of the base room charge, tax rate of 12.5% and the resort fee. Your quoted amount $922.50 I was charged $1234. total which include two $50.00 charges for restaurant bills. So I was overcharged $211. I contacted the resort they couldn't full explain your charges and theirs. Not happy with the charges at all.

Breakfast at American Kitchen was delicious. Meal vouchers were included with our stay and it made the cost very reasonable.

The bathroom could have been a bit cleaner and better maintained. The mattress was a bit firm for our liking, but I know that’s a matter of preference.

Great location and room was clean

My only complaint was the staff the reception up front was so rude did not feel welcoming at all felt like you were bothering them when you went up to them for everything.

Great staff, clean and thee gave me a birthday treat! Love it!

The restaurant options are limited. Breakfast extremely limited. We had to eat outside or order Uber eats. The small cafe had limited options and was extremely expensive…

The building looks so pretty from the outside and that reflects as well in the lobby. It looks so clean and elegant.

The rooms need major remodeling…The walls in the room had a lot of spots where the wall had the paint removed and some were a little indented, both in the sleeping area and the bathroom. The bed was the worst though :( I woke up with a terrible back ache…The mattress had a huge “hole” in the middle, don’t know how else to explain it.

It was very cute and comfortable! The walk to Disney springs is like less than 10’minutes. The staff was very awesome and helpful! The American kitchen restaurant attached was so good! Definitely a great place to stay!

The elevators were a bit slow, but I’m sure it’s because the busy time.

Breakfast was excellent at American ?pickup(was inside the complex),especially since another guest told us to ask about the Breakfast voucher,as it was offered to them(but not us)..&then another staff gave us voucher. This helped compensate for the unexpected increased cost for the room as a parking fee& "resort fee". I had booked online & there had been a fee added by booking.com then....felt burned....never would've spent that much!!!! The spa wasn't working,&we arrived later evening,so we were traveling&did not use pool,although everything was beautiful&comfortable.

The high price added on to park in your lot ourselves,& $35 "resort fee"added on also. Poor communication online about these added costs