Location is nice but by 8 o’clock there was not a variety of food choices, only the basic, nobody was in attendance only one nice lady that was refilling one pot of oatmeal. There should always be someone that stays there all the time and make sure there’s food enough for the people. In addition there was not half and half for people who add that to their coffee. That’s why the need for a person to be there so you can ask for something that needs to get refilled.

Lack of variety of food choices. No one told me if my stay would give me access to the gym. And some people smoking close by the rooms.

Everything was really perfect. I wish I had a better capacity for remembering names, but I *think* Cassandra (my niece thinks she saw the name on a name tag) is the name of the person who checked us in. She was outstanding. Friendly, funny, informative, patient. The room was clean and comfy. It was quiet. Breakfast was convenient.

The sinks in the bathrooms could use a bit of work. Those puppies don’t drain. And my shampoo wouldn’t work. Small things, everything else was great. If not for that, the bathrooms would have been perfect too.

This an amazing property. The rooms are fantastic, the staff is super friendly. Would definitely stay here again!!!!

As a frequent traveler, this is one of the nicest hotel rooms I have had the pleasure to stay in. The bed is super comfortable, the bath is really new and modern, there is a little coffee bar in the room’s lounge. Super welcoming staff.

Breakfast was good, it had all the offerings of a good continental breakfast. We stayed over Easter, and Easter Bunny visited the hotel, leaving large eggs throughout the hotel for youngsters to find. I thought that was a very sweet gesture. The eggs were filled with yummy treats my kids love. This was quite a lovely, unexpected surprise. :)

Overall great stay! Clean, spacious room and quiet until we had a fire drill, I am assuming at 1 am and with 3 kids wasn't very pleasant. But other then that, good place to stay.

Fire Drill at 1am and no one told us if it was a drill or something truly happening. The pool was a little small for how big the Hotel is.

Location, the breakfast was amazing and the staff were really friendly. The bed was really comfortable and we liked the black out curtains.

Just a few things, the bathroom floor looked like it had not been mopped and the desk area had dust so maybe the cleaning wasn’t the best but it wasn’t horrible.

The room was comfortable and clean. The hotel is pretty new so everything is in good shape.

The breakfast is good compared with other hotels I've stayed. But there was a lot of people on that day and some things were not replaced which reduced the options. Just to say something.

The breakfast was adequate. The location was great, our flight was late in the evening and it was nice not to have to drive too far.

The air conditioner is very close to the bed. I stacked the extra pillows on the a/c side of the bed and slept on the other side.

We liked the options of hot and cold food for breakfast. We also liked the evening options of drink and snacks. There was plenty of room to dine and relax. The hotel itself was clean and the room had everything we needed including a very comfortable bed.

I can't think of anything.

we had a great stay! comfortable beds, clean room, excellent breakfast! Staff was really friendly. My kids loved the pool - it’s somewhat small but clean and opens at 6am’

note: there are two Springhill Suites in Medford. we originally went to the wrong one, so check the address!