Nice location, cleanness.

Room service is not available during night and breakfast.

From the informative, friendly, and professional staff to the awesome rooms this is the hotel to stay at in Yokohama! I will be booking with the Hilton Yokohama again next time I visit Japan. The hotel is centrally located and you can walk to two stations on foot.

The key cards deactivating constantly!!

We arrived at hotel very early morning. The staffs can not find our reservation because we had maked a reservation late night befor. But they solve this ploblem with professional and we can access to our room very very early morning without any charge. Very helpful Staff and very clean and comfort hotel. Lawson on G floor.

Nothing to complain.

Hotel was lovely, staff were very accommodating. Even though I put in the wrong name, they realized my mistake and still accepted my booking.

There was an event during my stay, which gave me trouble getting back into the hotel one night, but not a big issue.

The location to the train station was great.

Unfortunately, no microwave in the room. But they would heat up your food gladly at the front desk.

Rooms are well designed and good finishing.

Parking is too inefficient. Long waiting. Showing multiple time the ticket.

THE ART DECO INSPIRED ARCHITECTURE crates an elegant environment for the guests

the checkout at 11:00 I preferred to stay until 12:00

Very charming staff

Excellent hotel

Nothing

Very new building and the rooms are a good size and very comfortable