Hyatt Place Orlando/Lake Buena Vista

Breakfast was good, great location from Disney

Shuttle service was terrible. We planned on using it to get to the Disney parks each day, but when we arrived we were told they only run twice a day: 9:45 a.m. and 7:45 p.m. Total joke and felt like false advertising as I can't imagine who would use the shuttle service to arrive 2 hours late and leave 2 hours early every day. Plan on an extra $25 a day for parking

The Place is lovely, It's an apartment hotel, the flat it self is rather big and equipped well. There's a small private beach and the pool is very nice

There is no cleaning service at all. If you want your place clean, you got to clean it yourself. Also, at this time of the year, the beach was full of alegra and smelly, it was ok if you wanna stand there looking at the ocean, but very unpleasant to swim in. The good news is that there is a lovely beach very close by.

Near the Disney Parks, the pool, the coach that could open and you have comfortable space for the 5th person

More shuttles at more times to go and come of the parks to avoid using the car

The location was great. Centered in the middle of everything from resorts to food and even gas stations. The pool was huge and well maintained and clean.

The pool fountain was fixed by what looked like expand o foam and the room bathroom didn't lock my oldest found out bc our youngest opened the door when it was locked. The ice machine was broken on our floor. Also my fault for missing it when I was booking but the pay for parking is kinda crazy seeing the parking lot wasn't full any day we stayed always plenty of parking so kinda over kill to pay for parking but like I said my fault for overlooking it.

We have stayed at pricier resorts where the grounds and room are immaculate, but they nickel and dime you for everything. We felt this is the perfect property for a family visiting Disney while wanting to stick to a budget. The room was a good price, with NO $40/day resort fee and $40/day parking fee like you get with many properties in the area. They had free breakfast daily with a far better range of options than I was expecting during Covid: scrambled eggs, bacon, waffles, fruit, hot and cold cereals, Greek yogurt, coffee, tea, and juices. The lobby is updated. Our rooms had the type of minor quirks you often see in older Florida properties. The tub drain wouldn’t close, the shower stall was very high because they probably fitted a new tub over it (at 5’8 the faucet was only just above my head) and the paint had some areas that were a little off. However, it was an incredibly spacious room which to us was more important. The bedding was comfortable and we had a great night’s sleep.

I loved how the breakfast was free and you had different options every morning. Not far from the Disney parks and at a good distance from universal parks. Everything was great!!! The experience was better than expected ☺️

The hotel is perfectly located close to Disney and Universal, about ~15min car ride to each. Rooms are large and clean, comfortable beds, great shower pressure. Very friendly staff at the bar. Tasty affordable snacks at the local kitchen for when the kids were too tired to eat out, but also lots of restaurants in walking distance. Nice outdoor pool, always clean, clean towels always on stock. Breakfast was included in our room fare, we found it very good as well.

I loved my family stay at Hyatt Place Orlando. amazing staff with such great warmth. I have 3 kids and daily breakfast buffet was plentiful and a major convenience. perfect location and proximity to Disney and Disney Springs.

ice machine and coffee maker broken but fixed with in a day or two.

We were able to book a Family room (upgrade provided by booking.com) which was great with a bunk bed and separate tv unit for our kid! There was a comfy couch as well. Cleaners came every day - we considered this a luxury in COVID era. Breakfast was quite good served with fresh fruits. We specially loved the central location of the hotel and it’s proximity to Disney!

Definitely the elevators! Our room was on 5th floor and we needed to use the elevators but there were just two of them. These elevators were also used by guests on lower floors because there was no staircase that connected with the lobby (the fire escape ones took you directly to parking area). So, be ready for long waits, especially when one of the elevators get out of service (that happened, too!).

daily cleaning, comfy bed, full blast AC all over the building, friendly staffs. we are 2 families and they were nice to let us have room next to each other as per request. they also let us have early check in.

elevator is so slow. it will take you forever to get to the 5th floor or to the lobby. I just wish breakfast ends at 10. they starting to close at 9am. very basic breakfast.