The William Vale

Every room has a balcony, and the views are amazing. The rooms are also spacious, clean and beautiful.

The only issues was getting to the rooftop Westlight. I made a reservation through concierge, and when we went to the restaraunt, we were told it’s all booked but they will call us when our table would be ready- and they never did, which is terrible customer service.

Room was clean, the bed was comfortable, and the water pressure was amazing! The view was amazing, and I enjoyed sitting out by the balcony. Complimentary postcards and water were appreciated and ordering room service was fun. Front desk and staff offering turn down service were prompt and kind.

Pool reservation was confusing, and I would make the pool more accessible to guests staying at the hotel. The front desk directed me to the online reservation system, but the website only had an email address available, and no one responded to my email the entire time I was there. While the view from the balcony was excellent, the divider between the rooms were inadequate, and I could see the person in the next room through the divider whenever he came out.

Beautiful hotel with amazing view of NYC. You really do stay here for the view so make sure to book a queen Gotham room with city view. The bed was super comfy too, the shower was very good and we appreciated the lovely gesture they put in our room for our Anniversary. Thank You.

We were woken up twice due to the fire alarm going off and the second time a loud voice to say stay in rooms, no fire. Scared the life out of us as had already gone back to sleep and we felt it was unnecessary. Also disappointed to have booked the pool for 8am and waited till 8:25am outside the door with the lifeguard who had arrived for his shift and was told we couldn’t use it due to a staff member not turning up. why couldn’t we use it with lifeguard present? seemed silly. you can use it after check out so sadly this was our only chance. Also limited plug sockets and no bedside table. take an extension lead. The music is loud too from surrounding buildings so may not be liked by older guests. Thankfully the balcony view at sunset made up for it.

It is a lively, fun, energetic hotel. The pool is fun! It is in a great area, walking distance to the subway and tons of great shopping and restaurants.

Our first room had some plumbing issues (the tap was broken, but was promptly fixed). And we had to have our toilet plunged twice. After the third time with toilet issues we asked to be switched rooms which was a hassle for us, but it put an end to the plumbing problems. Also many people SMOKE on their balconies which is very frustrating because it is a non-smoking hotel and it still affects other people and is very rude. It happens every time we stay here.

Beautiful

You have to pay to sit by the the pool as a guest which is absurd in my opinion

It's a cool hotel with a lot of style. It's in a perfect location to explore Brooklyn. I loved being close the park to run on the track in the morning. The staff was all very nice and accomodating.

The balcony is great, but the loud high pitched whirling noise of the massive cooling system on the street made it hard to have the window open or enjoy sitting outside. We were on the 16th floor and it was still really loud. Seems like such a nice hotel could deploy some noise dampening system so guests can enjoy the decks. Also be wary that weekend, and decks mean ignorant guests talk loudly outside late into the night. I think I'll skip hotels with them in the future.

The hotel is in an excellent location within Brooklyn, there are a number of great bars and restaurants within a 10 minute walk. Also really close to the subway connecting to Manhattan and other areas of Brooklyn if you fancy a day exploring - would recommend a trip down to Dumbo. We had a Gotham View room that provided an amazing vista of Manhattan both day and night. Staff were really friendly and the room was well appointed - cookies upon arrival was a nice touch. There was a well priced mini bar in the room, and three bars within the hotel complex to try out - rooftop bar was very busy over the weekend.

Not a massive fan of heights tbh, and we were on the 20th floor. That's more on me though. Nothing else about the stay could be better.

probably one the best hotels I’ve stayed in EVER! the service, the attention to detail is unmatched. The room has a great coffee machine, bottled water was delivered daily as well as Le Labo bathroom amenities. Best staff, friendly and very helpful. The views were amazing too. If you are in Williamsburg this is the only place you stay, don’t even think about it twice.

favorite hotel in Brooklyn

upgraded my room but the bathroom could have been cleaner, asked for late check out but was disrupted multiple times in the am, felt rushed and unwelcome

This was a great hotel and it really deserves the highest rating however I can only give it what I gave it because of the fact that after driving two hours from New Jersey into Brooklyn to stay at the hotel for two nights, when I arrived on Friday evening I was told by the valet parking that their lot was full! I explain to them that I was staying at the hotel and they told me that it didn’t matter. The rest of the state was very high-quality so this was pretty surprising to have to Look for parking on the street and leave my car there for two nights. I’d suggest having enough spots available for at least the occupants of your hotel.

This was a great hotel and it really deserves the highest rating however I can only give it what I gave it because of the fact that after driving two hours from New Jersey into Brooklyn to stay at the hotel for two nights, when I arrived on Friday evening I was told by the valet parking that their lot was full! I explain to them that I was staying at the hotel and they told me that it didn’t matter. The rest of the state was very high-quality so this was pretty surprising to have to Look for parking on the street and leave my car there for two nights. I’d suggest having enough spots available for at least the occupants of your hotel.