Chetola Resort at Blowing Rock (Lodge)

The resort was beautiful with flowers blooming everywhere....The food at the resort was a 10.. EVERYONE who worked at that resort was kind and very competent...The best place to stay in Blowing Rock...It exceeded our expectations. Even though we did not use the spa the staff was kind and generous even giving us some free samples to take home. Aisha, the bartender was exceptionally awesome...Kind with a great personality....

I can not think of anything that would have made this stay any better.

Property well maintained. On-site restaurant, recreation center, spa, lake house with paddle boats etc., walking paths, benches. Housekeeping staff was outstanding! Very polite, helpful, accessible.

Food Market not well stocked most of our stay! Orvis not well stocked. On-site activities limited / not organized or well published. Pool activities could have included water aerobics. Spa services published / not all services offered (e.g. back facial)

The location was fabulous, walkable from Blowing Rock town, next to trails, beautiful lake where we saw deer and nearby the Blue Ridge Parkway. Room was huge and beautifully decorated. So pleased to have real mugs and glasses! The only hotel during our 3 week trip to the USA to do away with disposable cups! Yippee and full marks for that.

Brief moment at check-in where they refused to recognise rate agreed through Booking.com. and tried to over-charge - shame. They did back down but it was an unpleasant moment. We intended to treat ourselves to a meal in the (very pricey) restaurant during our stay but were told they were out of stock of wine! What????!!! There was a supermarket round the corner .... why on earth wouldn't you send staff there to buy a few bottles to get by??? The hotel would easily make a profit selling that - an unacceptable scenario for what was otherwise a top notch resort hotel.

The resort was perfectly located close to dining and shopping yet isolated enough to feel very quiet and serene.

It was difficult to get reservations for the sporting reserve and spa. If you go to the resort plan in advance to get the recreation spots and spa appointments. It was also recommended to get reservations at The Bob Timberlake Restaurant. The food was good but pricey. It would have been nice if there were more options for small plates.

Amenities available on site were excellent. Very convenient location to local activities. Staff was very helpful.

The pool should be open at 6AM like most hotels, not 10AM The game room should open before 9AM. Children awaken very early because they are accustomed to school hours. Entertainment before the fog clears is difficult in the room when others are still sleeping. They should offer an American Plan (breakfast and dinner) or at least a breakfast option.

Employees were very cordial and welcoming. We enjoyed the outdoor aspects.

We have been to chetola numerous times. The decor in the room this trip was very minimal. Not a fan of the hard floors... Could hear the guest on the floor above us walking around very loudly...we could hear the guest's tv from across the hall in our room with our door shut. They need to bring back their breakfast buffet. The toilet made a loud when the tank would fill back up, would wake us up during the night.

The location of the hotel was very good and convenient to everything. The restaurant adjacent to the hotel was also convenient. The property is beautiful. The surrounding areas are also very beautiful.

The room was ordinary. Nothing stood out. Same as the receptionists. They did their job but didn’t do anything extraordinary for me to give a higher rating.

this was very possibly the most relaxing resort we have ever been at our room had a balcony overlooking the lake the room was very large and comfortable everything and everyone happy and welcoming you parked your car right by the access to the hotel just well thought out the food was exceptional the orvis shop was perfect I just can’t say enough I laughed as we pulled up and said “ OMG …..Kellerman’s” and I was right the perfect long weekend thank you

There was no breakfast. The room itself was great. It was all so beautiful especially with the Christmas decorations around the lake. The staff was wonderful and offeredt help whjen needed

The walls seemed paper thin. People in the hallway were loud and we could hear them as if they were in the room with us. Under the rules my wife read where pets were not allowed, yet in what we believe was the room next to us, the guests had what we believe was a puppy ane we had to hear that puppy wine and bark the whole evening, appararently because it was left alone, until the guests returned to the room late in the evening. It also appeared the the people in the room above us were having a wrestling match, at least that was the way it sounded as we were trying to relax in our room.

Upon check in the front desk person was not very personable. My husband mentioned we were on an anniversary trip. The front desk person made no comment. I am not exactly sure what I was expecting but something similar to congratulations, welcome back! Thank you for choosing Chetola for your celebration! That would have been a very nice customer service oriented comment. We liked the room but would have preferred a lake view otherwise it is a parking lot view. The resort was booked and a lake view room not available.

Interaction with front desk could have been more customer oriented.