Courtyard by Marriott- Austin Round Rock

Location

Room too small sofa bed was not a real size full size bed

Location, balcony, professional staff, very peaceful, safe stay, TV options were wonderful!

No bathroom trash for sanitary products- I understand the cut down for plastic/recycling ect. However, not having a small trash can in the bathroom was definitely a frown! In addition to the one trash can that is no more than a 2 gallon bucket with no bag! My stay was for two nights with a 9 month old. Hate the person in charge hasn't considered the amount of diapers a baby can use and the smell of baby poop can be very unpleasant.

When we checked, and the young lady at the desk was very polite, very knowledgeable and friendly

Since when did you have to put in a request to have your hotel room clean? It seems if we were staying more than one night the cleaning the room would have been automatically done however, it was not we had to request fresh towels.

Excellent location and nice rooms. All the workers are very gentle.

I think there were a lot of new people in training and sometimes they did not know how to do some stuff. It is ok for me but someone senior should be there with them at all times.

Everything was wonderful except we didn't get a towel set for my son. I had to go down to the desk. (We did register as 3 people) The room was very comfortable.

We didn't get the letter about no breakfast due to no staff on Christmas. I totally understand that it was Christmas but I was irritated that we didn't get the letter.

Daniel was delightful professional at check in… recommended a restaurant at our request and truly this was the nicest stay we’ve had in awhile room was comfortable quiet snd very clean !! We have 4 years of our daughter in college nearby will be returning !!

See above

The staff was great. The room was very comfortable and the bed was great.

That you had to pay for breakfast considering the cost of the room. The price at the bar was also expensive. It was cheaper to cross the parking lot and have drinks at the bar there.

I like when I entered the from on the tv it had a personal welcome to me and a good bye when I left. I like that the pool was open and the gym was 24hrs. I also like the evening cocktail hour.

There was nothing I didn't like, I loved everything it was perfect to me.

Room Is clean and easy to find places to eat .

Needed coffee in room only had decaf- would prefer a K cup machine . Coffee shop downstairs not open or staffed enough

The location was perfect! Our room was just the right size for my Hubby and I!

When we got here we parked by a Lexus and the engine was running with no one in it. We told the front desk 2 hrs later when we got back from eating because it was still running. Finally, about 2 more hours later it stopped probably ran out of gas. Wish they would have checked it out or called the Police.