Exceptional friendly helpful and professional service from Jessica and JayJay. Full and continental breakfast. Beautiful yummy food. Good live music. Good selection of tribute live music. Personal display hotel parking ticket. Kitchenette outside of room and inside room.

Stairs only no lift. Watching a man urinate on a car in the car park as we parked car (tyre) in front of him. Loud and rude group of people staying in room ?15 on the first flight of stairs. Must be 18 over to watch a live show (taylor swift). Bar shuts too early especially after a live show on a Saturday night. Toilet ran water, but I fixed it . There is possibly a minor plumbing issue in the bathroom/toilet

I had a single room which was clean and also quiet. I had tea in the dining room and the service was quick and the meal was as requested -small parmagina. The breakfast was in a different location so it was informal which suited me. The bacon and scramble eggs was a suprise packet as it was great compared to breakfasts I have had DOME. The check in and check out were handled in a smooth and quick manner which was appreciated. They had my details when I checked in so it was carried out in a few minutes. Well done.

Nothing to add as I liked the atmosphere at this hotel

The room had been renovated, so it was a lot better than the photos of the room. The room was neat and tidy. The teas, coffees, and hot chocolate sachets were well stocked. The fridge had good-sized milk for a few hot beverages. The bed was comfortable. The breakfast was very good, with cereal, toast, juice, or a full-cooked breakfast and coffee and tea. We would definitely stay again.

There was some mould in the shower cubicle, which just needs a little bit of exit mould or bleach to remove it, but otherwise it was a great place to stay.

Very charming old heritage hotel. Staff were very welcoming and kind especially Inda and Rum the house dog! Big breakfast was great and our room was surprisingly spacious and comfortable. Cannot ask for better location and coles just right beside the hotel. Definitely coming back in our next visit!

The bathroom door was so hard to open once you closed it. It tested our strength everytime to sesame open it.

It's a lovely hotel..as my son and myself were only staying one night and travelling back to Perth the next afternoon we just needed a comfortable room for the night..we got that and enjoyed the best catch up in a long time..we love Bunbury and will definitely return..being in a familiar hotel is a plus and the staff are great

Well, when you stay in a hotel with a bar you expect a bit of noise and we weren't disappointed 😂 however the room was well insulated from noise and we slept well...thankyou..see you next time

Cleanliness, friendly staff, central CBD location. Excellent breakfast.

Very dangerous stairs leading to upstairs rooms (slip hazard when wet). This is an insurance liability for this hotel and that needs to be rectified immediately. Begging dog in dining room not a good look during breakfast.

Our room was part of a hotel complex but not above the bar area so the noise was only minor. Access to the room was up two sets of stairs so not the best for those with mobility issues. Our booking included breakfast which was a good factor and the food in their bistro was delicious. The location was very central and there was complementary parking. The staff were very nice.

There was a little noise from the bar area but not annoying and it stopped quite early.

The room was spacious and clean. Coffee, chocolate and tea were plentiful. The shower was great. Toilet needed a bit of attention to stop the noise but that was the only fault and it didn’t bother our sleep. Breakfast was fantastic. Would recommend staying here. There are steps leading up to the room , no elevators. Parking is free if you stay there. Wifi was excellent.

Other than the noise from the toilet there was nothing else wrong with the place.

Good size room with very comfortable beds. Decor is a little tired but everything was provided in the way of towels and soaps. Great location, just across from the main shopping mall. Free parking included. Breakfast was included and was ample to set you up for the day.

Outside staircase which could be slippery in the rain. Luckily it didn't rain while we were there.

Great breakfast very friendly lady who would prepare cooked breakfast which was delicious made freshly She did say that manager was going to change it to just continental breakfast only which will be a big disappointment if they do

Booked large double room was taken to room but room was not anything like pictures shown went down to enquire if it was the right room and was told that there were 3 rooms that were classed as large double and the picture was of the best one I complained and she apologised and moved us as it was such a pokey little room very dark it was clean enough but just not suitable for what we needed Three sister-in-laws traveling togeather We were quickly given the second room that was excactly what was advertised and they apologised if I booked again would make sure I book room 13.