All the staff were excellent. Room was spotless. Food also excellent. At the port which was great for an evening stroll. Some nice local bars and restaurants. Staff were great organizing airport transfers and also information on excursions. Bit out from old town which suited us . Plenty taxis and bus service available to get you into Old town . Best hotel I stayed in . Staff really would do anything for you.

Nothing really. Some construction going on in the Marina which was not Hotel fault. Not enough noise from it to make it a concern. In fact would book same hotel tomorrow if was going to Dubrovnik.

Lovely historic property. Located right beside harbour. Quiet area. Numerous restaurants close by and resort also has own restaurant. Buffet breakfast offers huge selection of foods. Views of mountain and sea. Beach short walk away. Lovely pool and gardens. Staff very friendly and helpful.

Unfortunately road and promenade under major construction. It will be lovely for walking along the waterfront when it is finished. The hotel staff go out of their way to accommodate guests with shuttle rides to navigate this area.

The room is spacious, very clean, and well-equipped. The bed is comfortable. Friendly and helpful staff. The breakfast is superb with a lot of choices. The bar food is nice and I highly recommend their cocktails. Ideal location: 10-minute walk to bus stations, supermarkets and local bars and restaurants; No.6 bus takes you to the Old City for around 10 mins; 20-minute walk to the Sunset beach.

There were a few mistakes and misunderstandings when we first arrived, but the staff took care of them. Especially, among the staff, Marko was very hardworking and helped us, and his efforts made us have a pleasant trip. The hotel was very clean and the staff's attentiveness made it a perfect trip . And it was good because it was close to major tourist spots and nearby restaurants.

nothing

It was a pleasure from first till the last minute. Bright, clean hotel with nice vibes. I got a room on the highest floor as I requested. Nice, clean room with balcony and huge bed. Good quality bed linen and towels and they still look new and white. Nice and not the cheapest amenities. Amazing view through the window. Hotel with good sound isolation you almost cannot hear your neighbors. Amazing breakfast with a big selection of different tastes. Breakfast is a bit variating each day. I am imprested in the "breakfast team", they really know how to keep the situation under control. They are welcoming and take care of each guest, even if it's crowded.

The hotel is next to the marina, which is under construction now. If you come to the hotel in the evening, you need to be careful, the way is full of holes and it's not enough light. It will be great if on weekends breakfast will be a bit longer than til 10 am. The first morning (it was Sunday) I came to eat at around 9.15 and it was so many people that I couldn't find a table to sit at. Thanks to the waitress who prepared the table for me. Compared with good, delicious food coffee should be of better quality.

Loved the fizz at breakfast always a bonus…. Good choice of foods great selection of cold meats

Bar drinks expensive, maybe offer 10 % off when dining in the restaurant as you are likely to be in the hotel all evening.

Beautiful setting, exceptionally clean and lovely friendly staff.

Smoking in the conservatory. The smell drifted into the bar area. Conservatory is lovely but the smokers spoil it. There should be an outside smoking area away from eating areas.

The Hotel was a great all rounder, Lovely swimming pool, Breakfast was a buffet with a big range, Room was very comfortable & Staff were friendly and accommodating. The Location suited us a cab ride away from the old town, some restaurants on the door step and about 10-15 minute walk to the promenade with lots more restaurants and sunset beach.

No bottled water in our room, but I'm sure if we had asked they would have provided us some.

The breakfast was lovely. Lots of choice and lots of tables and good opening times so there was no waiting. Staff were friendly, particularly the housekeeping staff who were always friendly and helpful. Even though it was quite a long walk to the main town there were lots of buses you can get that was cheap but we chose to walk it was it was a lovely walk.

Nothing,

Large room with big windows, individual light control, excellent breakfast with omelets station and great location to give ability to go to both old town and promenada. Very kind staff and management allowed for both early check in and late check out.

The pool wasnt heated so only limited ability to use it during the spring months. Lack of couches in the lounge to make waiting a bit hard.