We had a nice stay. Staff was friendly and very helpful while we were there. We had an issue and they were a bit less helpful after the stay. The hotel is clean, the bedrooms are well isolated. The hotel is in a nice lively neighborhood.

Unfortunately, we had several things missing when we got back home and some of the things that we did not take out of our bags. We have checked the bedrooms before leaving. We called the hotel 3 times for an enquiry, they told us they would call back but never did. 1 hour metro to Time square

The breakfast was delicious and hot and a good selection of things to choose from. the hotel was quiet and the room very comfortable. I will be staying there again on my next trip to NYC.

I didn't like that parking wasn't available.

Good location, neighborhood amenities, safe place

Breakfast: missing vegetables, sundaes, cheeses. We bought them in the store and took them to breakfast to eat. After our emergency at the reception, after 3 days they finally took out the trash and cleaned the room. A hotel where you don't open the windows to ventilate the room, everything is handled by air conditioning, that was horrible.

The location was absolutely perfect for our stay. Not only were we in the heart of Bay Ridge within walking distance of about anything, but we were right across the street from the subway station which made it even more convenient. The staff was very friendly. The breakfast was great! They got FRESH bagels from a bagel spot around the corner as well as many other items that were more standard... but hey, when in Brooklyn, it's the bagels! Beds were reasonably comfortable, nothing spectacular but on par with Best Westerns.

The towels were rough but the housekeeping did a light touch daily so they were always clean, just literally rough. That is the only thing I can say I didn't like about our stay.

The hotel was clean and very comfortable. It's in an excellent location for using New York City public transportation and easy to reach by car. I recommend using the valet parking; it costs extra but the expense is worthwhile for the convenience. The staff was courteous, friendly, and efficient. The neighborhood has an exceptional variety of restaurants within walking distance. I can't comment on the breakfast because although it was included with my stay, I didn't eat at the hotel.

I really have no significant complaints. It would have been great if the cost was lower and if the parking had been free, but for a stay in New York City during the summer tourist season, the price didn't seem excessive.

This hotel was the closest to where I needed to be.

Our room had the standard hotel air conditioner and a window unit. When we walked in, it was 78. I set it to 69 for sleeping since we were getting in late. By the time we woke up at 8:00 am, it only made it to 72. Those units need to be fixed properly.

It' my first pick hotel whenever I stay in NYC. Subway two short blocks away and parking is way easier than going to Manhattan. Clean, large, rooms and always meets my expectations. I've stayed here a couple of dozen times withing the last 25-30 years.

I didn't like that we were right next to the linen closet because we'd hear it being opened and closed throughout the night. Also Upon arrival, the guy at the desk was really nice, friendly, and professional. The second day we asked for a late check-out and the desk person was not so nice. She seemed aggravated and told us she'd call back and let us know if that was even possible. We were about to take showers and since we stayed for two days, we needed clean towels, so we called again to ask for them and a roll of toilet paper and she proceeded to say, "I told you I'd call you back" without even hearing why we called again. We were able to get a late check out.

the location and cleanliness.

the alarm clock

Great location , staff helpful , lovely bar and bar person

we stayed 10 days. although we asked for the room to be cleaned and towels replaced, this was not done until we reminded them twice on day 5

The room was very clean and comfortable. The person at the front desk was very polite and welcoming. This is a hotel that is in an area which does not have many choices of places to stay so it is appreciated that they are there. There is an “okay” breakfast available in the morning.

The elevator and carpeting in the hallways are noticeably worn and could use updates. As I recall from my last stay here in 2019, these areas were in much better shape back then. A couple of more choices for breakfast would be nice.