I was traveling with my wife and 3 kids. We booked 2 rooms overlooking the swimming pools and partially see the sea. The stay was wonderful everything was more than expected. I’d like to thank all the staff for their hospitality and support and for being so friendly. The hotel friendly atmosphere made us feel at home. The rooms were comfortable and furnished properly. They were cleaned daily and water and soft drinks were replaces every day. The food was not varied but it was very good, clean and tasty. The animation team was good but shows could be improved a bit. The kids were happy with the aqua park and the swimming pool. Special thank you to Dalia who was with us even before we arrived at the resort. She called us 3 hours beforehand to check on us and made sure that we are OK. She did all the necessary paperwork and checked us in in a few minutes. She was checking on us every single day and she did her best to make us happy and comfortable. She also finished the check out process in minutes. She was so dedicated and helpful. I’d like also to thank Mr. Abdullah the reservation manager for his support. Also Mr. Rami and Mr. Ahmad at the reception desk. The staff at the restaurants were friendly, polite and respectful. Especially Mustafa at the Mexican restaurant and Amro at the oriental restaurant. Mustafa and Ahmed from room service.

* The lobby was a bit hot but this is maybe because it was crowded at the afternoon.

* Everything was more than expected. * The rooms were clean, comfortable and cozy. * The room service guys were very responsive especially Mustafa and Ahmed. * The food was good and tasty. * The swimming pools and the aqua park were good and clean. * The staff was friendly and helpful especially Dalia from customer support. She did her best to make us feel comfortable and happy even before we arrived at the hotel. She was with us until we checked out. She was so professional and dedicated. * Thanks to Mr. Maher the reservation manager and Mr. Rami and Ahmad from reception. All the staff at the different restaurants were polite, hard working and respectful Definitely I’ll come back to this hotel.

Nothing major to mention.

location, staff the facilities

food was an issue in the main restaurant, a good variety but poor taste.

Very helpful staff esp Mr Rami

Food needs more variation

Everything was very good, recommeded to stay here if you ever come hurghada

I liked the facilities inside the hotel , the staff upgrade our room to suit and it was a great suit with a great view thanks Mr Rami and Mr Bishoy, The restaurant was great specially Arabic about Italian restaurants thanks Mr Maged. Inside hotel you feel relax , feel comfortable and always welcome. It was a great relax time and will repeat it again very soon.

The beach wasn't fully sand, most of the beach has stones you should wear sea shoes .

The hotel is excellent. The staff is excellent! Very responsive, attentive and helpful. Special thanks to Ms. Eva from reception, who cares very much about the guests' well-being while staying at this fantastic place. I really liked the choice of food, themed evenings, "live music" at dinner. Lots of pools, good water park. If you don't want to go to a restaurant for lunch, you can get snacks in various places in the vast area. Very good group of animators who try to talk to every customer. Keep that bar up. Will definitely come back here!

Too pushy service sellers, but it's probably not the hotel's fault.

the comfort rooms, amazing pools, the beach was so clear despite the cold weather.

there was not variety of food

A perfect get away. The hotel is on a great spot of the coast line. It had a lagoon at the hotel where you can swim with very quiet beach, no waves or tides, perfect for kids and extremely tranquile for adults. Pool was heated, staff were very friendly and nice. Rooms and pools were very clean. The aqua park was amazing. I loved the place so as my kid. I would definitely undoubtfully book at Gravity Hurghada again & again.

Animation team was fun and creative. They had a wonderful color festival on 2nd day, but only adults held the colors, kids wanted to join throwing colors at each other. Every night after dinner, there were stage shows next to the kid activities which were joyful & playful. Overall they were amusing, but there is always room for improvement.

It was a great vacation. Special thanks to Mr Amr, Mr Beshoy, and Mr Ramy from the front disc. Mr Amr upgraded our room to a pool view with the sea side. Also, special thanks to Mr Amr from F&B for his great smile and making sure that we are happy. We tried two a la carte restaurants, and they were great. The food was fresh with a lot of varieties. The beach and pool are very good. All the facilities are clean and well maintained. The aqua park is wonderful and suitable for all age groups.

Nothing