very comfortable, and clean.

the check in timing is too late 4:00 pm is vey late … usually its 12:00 pm or 2:00 pm. its unfair to charge for a whole day when i enter the room in the middle of the day, although the checkout it 12:00 pm.

The suite was outstanding the staff were very friendly the food quality was high but the variety weren't good but it wasn't a big deal as you have access to aldau restaurants i like the pool very much its very relaxing we asked the reception for late check out they told us you can use all hotel facilities tell the end of the day and they gave us a room to take shower which was very professional in general the stay exceeded my expectations special thx for mr sobhy at the pool bar and Mahmoud at gourmet restaurant bar and all reception staff

Air conditioning could be better Refill team could be better as we has to ask for shampoo and Jacuzzi shower gel to get them

The staff are awesome especially mr maged basily and Osman in reception The food was awesome and the service was excellent I spend a romantic dinner in my birthday as I never saw before and the hotel surprised me with birthday cake and decorations I my room All is awesome days I will not forget it easily

Nothing

Very relaxing place with pure calm green areas Staff are professional with smiley nice treatment they responded to questions and any special requests Our room (golf house) Amazing room with all facilities needed we had a problem with the espresso machine but they changed it once we informed the reception Very good drinks at all bars and professional serving Labanese restaurant was amazing Chill bar and restaurant is nice

No food variation at general especially the launch meal we had to visit steigenber eldau main restaurant Food taste is accepted At the labanese restaurant they asked at the prior reservation if there is a special event (honeymoon) but there was no special preparation for us

I actually Enjoyed everything in the resort, the hospitality was outstanding by every employee especially from the Mr. Mohammed Fawzy his kind hospitality was great, and the improvement is clearly shown in resort every time I came to it. especially the main restaurant by leading chef Asem, the chief took me and my friends to wonderful tour that enhanced my visit to the restaurant and i enjoyed it very much, is highly recommend anyone visit the main restaurant, ask the chef to give you tour to explain to you the Food dishes and stuff, I'm sure he will be delighted to do it with you a big smile.

The staff in particular made the holiday special, we had a room with its own pool that was exactly what we needed from the holiday - get away from the crowds and relax for a week. The facilities and onsite Pitch & Putt Par 3 course was a daily activity for us as well. There were lots of other activities and events happening both during the day and in the evenings.

The quality of the food could be a little better from the main buffet restaurant at Gourmet Market (being picky). We thought this may be due to us arriving late in the breakfast and dinner times and the food may have sat there for a while. The food at the booking only restaurants was excellent and the buffet at the sister resort was also better (we think due to more turnover and the food not sitting for as long) The wifi has three devices per room where we ideally needed 4 but it wasn't a big problem in reality.

The staff is amazing and the place is very clean. We had an issue with noise and they very quickly addressed it. This resort is fairly small which we personally enjoy more vs massive amounts of people. For an adults only resort, it was very good.

The beds were a bit hard to our liking. Though we knew of this in advance though Google Maps and information, he beach is not overly close (but not overly too far). The food options were limited (mainly buffet) compared to other places we've stayed. Note you can go to their sister resort ALDAU for lunch buffet. Be warned of rooms on 3rd floor underneath the buffet restaurant, the amount of noise is ridiculous. We initially had room 320 but they quickly accommodated a move after a nice mention of the issue.

I have never visited the same place twice in my life but will make the exception for this exceptional hotel. It is a little gem of Egypt. Me and my mom went for a "quick getaway to catch some sun" but we have had the most amazing holiday. From the moment we came in, we felt welcomed and looked after in every way. The hotel is quite new, with chic design, white leather and modern style in everything, including glass lifts! The food was outstanding! I would especially recommend Alex restaurant, Eastern food restaurant and Gourmet market. We couldn't get enough of it! Hotel staff is absolutely exceptional. They deserve a big bonus for representing the hotel so well and making the guests feel at home. I can't remember all of the names but everyone was superb and we are very grateful! (Maria from customer services was so wonderful). There are quite a few things to do in the hotel and its links with two other hotels of the chain increase the choice. I don't think we have done a quarter of what was on offer - the swimming pool was a paradise of its own. We have been on a lot of nice holidays around the world but there is no doubt - me and mom will come back here. We have enjoyed it so much - big thank you for your hospitality Pure Lifestyle!

Absolutely everything was perfect and more!

very professional staff in the main restaurant 'gourmet' friendly and cheerful, the beach was good. Food quality is superb. A good place for relaxing of honeymooners.

Before Arrival, I have noted the hotel that I am honeymooner and I will need early checkin. On arrival they have told me they only have two suites similar to what I have booked one is still booked and the other will checkout at noon. I accepted what they have said only I wished they have told me earlier It is not possible especially they asked me one day before I leave what is my checkout time!!!!

We stayed at the jacuzzi suite it was beautiful we went in March and the pools were heated We had breakfast at the main restaurant it was perfect. for dinner, we went once to the main restaurant, once to Alex (a la carte) & Teppanyaki (also a la carte) the 3 experiences were more than perfect. You get access to Aldau hotel where we went to the lazy river great way to unwind and relax. we never had to leave the hotel. The staff is helpful Hotel is very calm and the landscapes are beautiful

The lunch snacks can be improved :)