Room was alot bigger than what we expected and it was clean and tidy, the shower was so lovely and warm and the staff were all so friendly and welcoming. would definitely stay here again

Everything was fine

Was able to check in early which was great. We checked ourselves in through a machine at reception this was convenient. Staff were able to book taxis for us whenever we needed. Room was spacious and well designed. The location was nice a little out of the centre but this just meant the area was peaceful at night. I was there for a few concerts, the chrome cast let me freely watch my own shows. Love this hotel, it’s very modern I stay here whenever I’m in Dublin.

Had a knock at the door from reception about a complaint I was being too loud but I was just getting into bed after returning to the hotel, this could’ve been a different room and the neighbours got confused not the staffs fault. Restaurant got my order wrong 3 times I ended up eating a completely different item cause I felt awkward asking for a 4th time.

The security of the elevator. You had to have a keycard to operate it. Very nice.

I booked a couple nights through Booking.com and then asked to stay an additional night. The rate I paid when booking directly through the hotel was more than $50 more than the booking.com rate. It seems that booking direct should: 1) remove the middle man so there is no need to pay booking.com for a referral, and 2) Honor the price secured through booking.com or next time I will just go outside and secure another night from my booking.com app. Either way, we stayed in the exact same room under the same conditions, why do we have to pay more for the 3rd night when most hotels give discounts for staying longer?

The hotel exterior is tidy and clean. The lobby area modern and clean also. The hotel bar with its 1920s Gatsby esque design was phenomenal. We ate here and the food was lovely. The rooms were clean, modern, and spacious, beds comfortable, nice bathroom. The location next to the Luas lime but away from the madness of the city centre is a massive bonus too.

Only a single complaint. The AC control in the room did not seem to do anything. We tried every setting but it made no difference. Even wtith the window open the small amount that it opens we were boiling in the room and got very little sleep, despite the beds being very comfortable.

The Samuel hotel was really modern and clean, the staff were wonderful there so friendly and the hotel lobby smelt like baby powder all the time it was lovely. The lady hosting the breakfast was exceptional , she was running it all keeping it flowing lovely her name was Alexandrou or something along those lines but super friendly and accommodating. The rooms are stunning and the breakfast for 30 euros (2 of us) was wonderful all beautiful food presently exceptionally. Cannot fault the hotel situation right next to luas platform and the Dublin express coach transfers.

Cleanliness of the room was minor like a bit of dust and a few shaved hairs in bathroom. The location isn't super fab as if you have kids etc would be a bit of a walk to the centre or costly using luas (tram) up and down.

Good location with good proximity to 3Arena for a concert. Prices seemed a little high but I imagine this was due to increased demand because of the concert which is to be expected. Easy to get into the city centre either walking or on the tram which stops right outside. Rooms were clean and comfortable. Lift is secure with room keys used to access and automatically takes you to the correct floor.

We were only provided with 2 towels for a triple room booked for 3 adults which was a little inconvenient, especially as only 2 were provided again each time the room was cleaned. We also experienced a lot of noise from the room next door in the early hours.

The hotel has a very good location, with access to all important points in town, either you are there for work or as a tourist. Very good and varied breakfast. Most of the staff were very polite, helpfull and friendly (an advice for them... be more carefull to the room cleaning). Advice... 1. The check in can be done at the reception or at a robot in the hotel lobby. At self check in, they may tell you that your room is not ready or that they cannot find the reservation. Go to the reception, don't wait... the rooms are ready 2. Take with you a power plug travel adapter for sockets. One can be taken from the hotel only for a fee.

The building looked wonderful, clean and modern. the Staff was very professional and friendly. They were always on hand when we had inquiries or requests. This can be said equally to the dining room staff. Breakfast was delicious, balanced and fresh, we especially liked the hashbrowns. The rooms were equally clean and well taken care of during our stay. The location is just a little far from walking to different amenities, but it is a wonderful walk and there are so many public transit options coming to and from the hotel. Admittedly, the location is even perfect if you are there to see a show or for work, their convention and event center is right around the corner from the hotel.

The bedding was confortable enough, but the pillows were too big for comfortable head rest (but I liked hugging them), the bed was too soft to the point my partner and I were falling into the middle of the bed, the room was too warm for comfortable sleeping, and we work up often in a sweat. Being from Canada, the staff could explain how the room works since it is uncommon where I am from to put a key card to activate the rooms electricity system. At first my partner and I thought the room was broken. Small comment about breakfast, the hashbrowns do get soggy from being kept in the food warming dish and makes them less appetizing.

Clean comfortable room. Nice bathroom, good mirror, light, views from the hallway.

Would have liked to have seen extra toiletries other than soap and bodywash

Room size was great

Alarm going of at 1am in the morning and went on for about 20 minutes