Great hotel just outside the main Happo area- walking distance to majority of shops and restaurants (even with a toddler) although the shuttle service was handy at times. Easy walk with gear to the Nakiyama chair lift and kids park. Very helpful and friendly owners who go the extra mile to ensure you have a great stay. Excellent buffet breakfast. On site Onsen was very nice and relaxing.

Only minor, but breakfast only beginning at 7.30am was a bit late for us with a kid and those wanting to hit the slopes early. The location just outside town might not suit everyone, but we loved it.

It was obvious that property was well taken care of and that cleanliness is the main priority. Room was a great size with typical Japanese bathroom. Beds were comfortable, breakfast was tasty, and staff was extremely kind, and helpful. Monica's knowledge of English was much appreciated as we encountered language barrier earlier during this travel in different hotels. What I liked the most is that it seems like hotel was ran by family and that fact itself made my stay more enjoyable. Staff also helped us with shipping our luggage and they transported us to bus station at 6am! My husband and I look forward to coming back!

Small onsen, but it was still nice!

My friend and I had an amazing stay at the Yamano Hotel! The owners and all the staff were so friendly, we've never had a more positive experience with hotel staff than at the Yamano Hotel. The rooms and facilities were great, with clean rooms with great mountain views, an Onsen spa that's never too crowded, and a restaurant that serves free breakfast. It's also a <5 minute walk to the lifts of the Happo One mountain, but they also offer a free shuttle which is super convenient. I would highly recommend to anyone traveling to Hakuba!

The staff. The owners could not have done more to ensure that our stay was good. Shuttle bus, ski school and ski equipment support were particularly helpful. Outstanding is how I would describe their service. Cleanliness. The decor is old but the hotel and the linen is spotless.

The hotel needs updating which does not provide the best first impression. The location is out of Happo so be prepared to walk. The shuttle bus helps hugely but compared to other hotels, it is quite isolated.

Staff were lovely and the room was massive. The onsen was nice and clean and the gear drying room was great.

It is not ski in, ski out. However it is close to Happo (not the green runs - it’s a hike to the green runs) and you can use the shuttle service to get to the other mountains or the hotel will call a cab. It is a little bit out of the centre of Happo and where the restaurants are. It about a 10minute walk.

Keto San and his wife were exceptionally helpful. Firstly, our room had been upgraded knowing that we had 2 adults and 3 kids. Secondly, the couple assisted us to make reservations for dinner, drove us to the town and picked us up after dinner. Thirdly, they allowed us to use the microwave to heat up our food bought from Lawson and also used the onsen for a shower after we checked out. Overall, the hotel was clean and nicely run, service was exceptionally good, Keto San and his wife were super helpful and flexible. Kids enjoyed the stay so much!

The location is not particularly convenient especially we did not ski at Happo where it suits more advanced skiers. Restaurants are not close without a car.

The very Friendly staff, relaxing onsen, cold plunge bath, hot sauna and the superb shiatsu massage chair made for a great holiday. Japanese and Western breakfast was delicious. Convenient to have a washing machine and dryer. The drying room for the ski gear worked well.

Limited TV channel but that’s actually a good thing to take a break from screens.

Rooms very clean and comfortable, staff were attentive and eager to help. Facilities including Onsen were great especially as I had not ever used one before. Suggestions given to us re eaterys etc in Happa were appreciated.

The dining room was not open for lunch and if u just wanted something if u were not heading to the slopes it would have been easier in house.

We loved the morning breakfast & was very nice. Everything was so fresh & delicious. Kata & Monica made us all feel very welcome & helped us where ever possible.

WIsh there was an Onsen that families could use with swim wear. But we respect the Japanese culture is against this.

The hosts were lovely and answered any questions we had. They went out of their way for all guests, often shuttling people around to various locations. They organised various tours for us and helped organise our ski equipment for us.