Check in and out was easy and low hassle. The staff were friendly and informative. The kitchen facilities were adequate and the unit was comfortably large. Noise travelled a little between units, but was fairly well sound proofed. Also surprisingly cool inside, even when it was blazing hot outside on arrival.

The location is not walkable, but this was expected. I'm a firm believer of no blinds in bedrooms, would definitely have preferred a blackout curtain.

Room is spacious, accommodation clean tidy & well equipt, bed very comfortable, host friendly and accommodating.

Parking cn be a little awkward and limited for people if they have trailers and larger vehicles, For us it wasnt an issue but during our stay there was a large ute with a trailer of jetskis on it that parked blocking four vehicles in the parking bays. One guest was very stressed the next morning because he could not reverse his van out to get to work. He was outside honking his horn to get attention. Eventually he had to go off to work in a borrowed vehicle leaving his ute with all his work gear in it at the motel blocked in by the ute & trailer with jet skis.

Well designed unit, ideal for what we required which was basically a base for exploring the surrounding area plus it's close proximity to Christchurch. Even though the motel is close to the busy main road there was basically no noise from passing traffic. The unit was clean & comfortable & staff were welcoming, unobtrusive & helpful (i.e. the provision of extra towels when visiting Hanmer Springs).

The one downside was the heating unit in the lounge area, which even though we had it turned on full there wasn't a lot of warm air to be emanating from it. To be fair as we were generally out from dawn to dusk we didn't raise the matter with staff & as a compromise utilised the heater in the bathroom which more than did the job.

Absolutely everything. We were really blown away on how up market it was. The bed was devine, the bathroom fantastic, kitchen facilities fantastic. Living area fantastic. And there was Sky TV!! Close to everything we needed to get to and the staff were so accommodating and lovely. Beach just down the road!

For us there was no negatives

Location was great, staff were wonderful and friendly. The room itself exceeded my expectations. We were both very happy with all aspects of our stay.

The car parking situation can be a bit hairy, but I do not think it is much of an issue with the car parks themselves, but the people parking in them. There also did not seem to be enough car parks, however a few parks were filled with poor parking and trailers.

Very comfortable and clean. Great location and we were welcomed

On booking.com the room was said to have a private entrance and included a washing machine. Neither of these were true

Accommodating, friendly, manager, clean, spacious, fully outfitted rooms.

The motel is directly off a main highway (big traffic), but I see that's the ideal location from the point of view of a road-weary traveller. Also I couldn't really hear the traffic from the unit (presumably the result of some sound proofing).

We stayed here 3 times during our visit to New Zealand. Each time we were greeted by friendly staff and well equipped, clean and comfortable rooms. The location is great - you reach Christchurch in about 20minutes, and there are some nice cafes as well as a big supermarket (New World) nearby. Even though the motel is next to a highway, it was quiet and calm. Would definitely recommend it!

Good locality, on main road into ChCh. TV in bedroom brought back memories

Not used to outdoor phone at reception office. Haven't come across that b4. Signage not v clear on wet and overcast evening. Not complaining but we didn't know area, it was raining and we got totally confused

very easy check in. they hadn’t given me balcony like I requested but changed it instantly very clean

a little bit rough with patches on the walls where it had been repaired. only 1 bin not stating anything about recycling. water from shower leaked out all around the toilet. bed a bit too firm. lounge furniture uncomfortable too.