My husband, my mom and I stayed here a few years ago and it was perfect for us. This time we came back with our children but didn't have the same experience.

The stuff members were not very communicative and rather use their talk between them in Spanish instead. We think this hotel is perfect for couples or friends but family with kids not really. The breakfast area is small and you don't know when it's ok to pick up your breakfast or wait for them to serve you. Very strange continental breakfast type.

In a great location, beautiful colonial court yard garden. Fine breakfast and friendly welcome. Always willing to help if needed.

No real issues.

The staff was very attentive to our need.

Nothing to dislike

Location and staff are amazing. The rooms and premises were kept very clean. Even if the room was not warm, the blankets kept us cozy at night. Never had problems with water, it was always hot. The place is very quiet, on a small street with very little traffic. It has a nice patio where you can take breakfast.

The room was small, with no place to move around. All windows led to inner halls, so it was very difficult to vent the room. We felt more out of breath in the room than outside, moving, so I think not enough fresh oxygen was getting in. The air was dry, our noses bled every morning. Tip: if you plan on taking the breakfast in the patio, check what they also have inside. We did not, and only had what the lady that served us brought us. We only noticed after our last breakfast.

Staff was very friendly and helpful.

Water in my room (first floor) and my brother's (second floor) was only warm in the shower and after a while it just got cold; we had to finish our shower with cold water.

Location wasn't the greatest. Room wasn't comfortable for supposed being a double bed private room. There was a weird door to the room next door. It just felt very uncomfortable. Bed was good and warm though

For a two-star hotel, the property is very clean and new. The staff were friendly and polite. I highly recommend the structure as the price quality is excellent, and it is difficult to find a two-star structure so clean and new like this.

The property is located twenty minutes walk from the historic center in a quiet street close to all basic needs. I put a low rating for the simple reasons: I bought a superior double room and the photo does not correspond to reality, nor the description (it was written that I had a balcony and a window, a coffee maker, heating, free bathroom products, but I had nothing that is ). I asked the reception lady for an explanation and was told that the booking descriptions had been confused and needed to be fixed (I would have expected a refund). Furthermore, the receptionists do not seem organized among themselves, when I asked for information, one person would tell me one thing, and another another thing. The light on the bed on the right did not work, nor were all the channels on the television visible.