We had an awesome stay here in Cusco! The best part about the hotel experience was probably the staff:) They were all so friendly and assisted us with everything. Our receptionist showed us our room and really wanted to make sure that we are happy with the choice he made for us (which we were!). He also organized a private transportation to the start of the Salkantay trek for us! We could store the rest of our luggage in the hotel and they will even accept a package for us while we’re away hiking. Excellent service! The hotel’s style is classic but very high quality. Our bed was extremely comfortable and the rooms were sparkling clean. Breakfast also offered a wide variety of food:) After our hike we will definitely return for a few nights!

Good middle class hotel 5 mins walk outside of the city center. The staff is friendly and highly committed. Very rich and good breakfast. Clean rooms. Comfy beds. The Wifi could be better, but works most of the time.

The rooms that I saw do either face a noisy road (which doesn't matter because the windows are very well isolated) or they face a narrow atrium. The latter is probably not everyone's cup of tea. The rooms are poorly soundproofed. And the laundry service was unsatisfactory. Some clothes came back dirty.

They are friendly. Their room is clean and the bed is very comfortable. The room has a heater, drier and refrigerator. Actually because we like the hotel, we came back 3 times during our stay in Peru. All the time all staffs welcome us warmly. Their breakfast is also amazing. They have several choices of breads, juices and fruits. Moreover they make a omelette and scrambled eggs. They have coca tea and hot water at the front desk. Several rooms have nice view. We really enjoyed our stay!

If there were a lot of guests, it would be a little noisy in the morning. But it is not so big problems

Staff were lovely, breakfast was great with omelettes or scrambled eggs made to order, nice atmosphere, good location for centre and San Blas.

Rooms needed a bit of refurbishment - for example the towel rail fell off when we tried to use it and bathroom door didn't quite fit. Noise - our bathroom window opened onto the atrium and was just Venetian blind style - it didn't seal, with Intrepid tours leaving at 5am while other people are coming back from the town at midnight, plus the bathroom door not closing properly to block it... not ideal. Primary road to town had extremely narrow pavement and road.

Very comfortable, warm rooms, which is important this time of year here. They also had heaters. Beds, pillows and blankets are super comfy. It's a great location with lots of great restaurants, cafes, tour agencies and shops nearby. Other things within a short walking distance. It wasn't noisy at all. The breakfast was very good also.

I cant think of anything. The roads and sidewalks nearby are very narrow, but this city is very old. Nothing can be done about that.

Convenient location, close to historical center. Very nice and clean room and bathroom. Variety of choices for breakfast. Attentive staff who speak English. Hotel can arrange to pick you up at the airport. Good value for the price. I would recommend this hotel.

A little noisy at times. Sometimes the water is not real hot.

This place had the best breakfast buffet in Cusco! Five different fresh juices to choose from, omelets made to order, plenty of bread, ham, and cheese, as well as cereal, a fruit bar, and plenty of coffee and coca tea. They even have a hot pot of coca tea near reception which guests can access throughout the day. The rooms were comfy and the shower was nice and hot.

The main downside was that the internet did not work most of the time we were in the hotel. I had some work to do so I was lucky I had a local SIM card so I could create a hotspot for my laptop, but other guests who may have needed to check in for flights or make other bookings were out of luck.

Very helpful and dedicated staff, good breakfast. About half a mile walk to the town center ( remember Cusco is 3400 m above sea level, 11,200 feet ) in very narrow streets without sidewalks.

About half a mile walk to the town center ( remember Cusco is 3400 m above sea level, 11,200 feet ) , narrow streets without sidewalks. No elevator but rooms are on the ground and first floors only.

The room was comfy, cozy, quiet and warm. I didn't even have to use the heater. The breakfast was the best of all the hotels I've stayed at here. Also a great location. Lots of fabulous restaurants, cafes and shops very close, also close to Plaza de Armas.

There is nothing that I didn't like.

Wi-Fi was brilliant, breakfast was very good too and staff very helpful. Location an easy 10 minute walk to the main square. Great to have a safe, heater, fridge and extra blanket in the room.

The room could have been a little cleaner, lots of hair on the bathroom floor behind the door and dust on the bedroom floor around the edges. No towels when I arrived.