I enjoyed everything in this hotel. It’s the 3rd time I stay here. They have beautiful facilities, a fabulous spa, great dining, very confortable rooms and beds, specially if you ask for an upgrade to a superior room. The staff is very attentive, friendly and kind. Totally recommended.

Nothing I didn’t like. After staying in several other hotels in Cuzco, I came to the conclusion that for us, Xima is the best one.

Lovely hotel and the staff were so friendly and helpful. Gabriela on reception was especially good and let us store our bags a day early so that we didn’t have to drag them up to Machu Picchu. The hotel is clean and bright, and the food in the restaurant is excellent. The waiters do a great job too. The room was comfortable and we were given various options to choose from depending on whether we wanted a bath / shower, and an internal or street facing room with balcony. Very quiet where we stayed. Only a 2 minute walk from Wanchaq train station, and 10-15 mins from the main square. There’s a great market directly opposite the hotel.

Nothing! We were very happy with our stay here.

This location is 10 blocks from the main historical center, A safe and easy walk. There are several restaurants close by and a large artisan market. If you are looking for a quiter surrounding this is a great location. If you want to be in the middle of all the shops and restaurants, it I s 20 minute walk away. Very clean, incredible staff, well run and organized. I felt safe as a solo traveler. Close taxi ride to railroad station

There was a coffee maker but no coffee in the room. The noise from the open atrium carried into the room at night.

the Xima Exclusive Cusco was amazing! we originally booked the Wyndham as well and eventually decided on the Xima as the staff were way more helpful sorting out transfers to and from the airport and rail station. We could not have been more impressed. we spent over 3 weeks in Peru and this was our top hotel pick at the end of the trip. Staff our out of this world helpful, the rooms are clean, comfortable and nice! the food is great. Dinner and lunch are reasonably priced and the breakfast buffet including gluten free bar is the best we experienced in all of Peru! also.. the detox water.. INCREDIBLE!!

nothing it was amazing! we were super impressed.

I like everything about this hotel. The hospitality reached from the staff was exceptional. The room was spacious and we even had a cute little balcony that overlooked the street right below. The breakfast options were many, the best I've had from visiting various hotels in Peru. The hotel was well kept, clean and had great decor.

I did like that it was a little walk from the Plaza and the main market. The little walk was even more difficult for me due to the altitude.

The hotel is very modern. Well equipped. The room was nice and even had a bathtub. The heater really helped me during cold nights. The breakfasts they serve are the best ones I had through all my trip in Peru and Bolivia. Really, really good. The location it's good. Walking distance to the center but not in a crowded area. The windows look inside the inner patio so it's not noisy. Rooms have good sound isolation. I couldn't here my neighbors.

The wife connection wasn't good on the 4th floor but it was great on the 3rd floor.

Breakfast was so good you would eat till your belt popped open. Beautiful Coy Carp swimming through the restaurant area. The bar was an inspiration, great prices for drinks, chicken wings and they even put on Bon Jovi’s singalong music (may have embarrassed myself). There’s a great market over the road but be careful as they’re cunning in the sense that you’ll walk out with every amazing poncho in Cusco. shout out to the bar team for obvious reasons. Most importantly the front desk staff MVP’s, whom let me use their their phone to call the budget airline JetSmart who left me on hold for 90 minutes only to charge me an arm and leg for changing a flight during a National emergency. It’s a little out the way of town but we were heading on the Train to Puno the next day so this was a 2 minute walk. You could throw a llama from the hotel to the train station (that close).

Room was comfortable. Daily changes of towels and sheets. Location is on a main street. Outside street view rooms with small balcony. Daily breakfast had many choices and an expresso/ latte machine. Coca tea and Mint tea were available all day at the lobby.

The fridge at the room didn't seem to be plugged in. Inside rooms had to have curtains closed because people walked by could peek in. A 20 min talk to the main square.

Everything else was great - the pick up at the train station, drop off at the airport, restaurant (dinner and breakfast were good), hotel looked nice and was comfortable.

The only problem involves the crib. We requested a crib for our room and when we arrive last 8pm and checked in, the crib was not set up. This was inconvenient because we were hoping to put our son to bed as soon as we checked in to the room. They knew we would be coming and I’m not sure why the hotel didn’t have the crib set up earlier. Secondly, it then took them 45 minutes to set up the crib, and it was set up incorrectly so we couldn’t use it at the end because it wouldn’t have been safe. I think the staff that are responsible for setting up the cribs should be trained better.

Friendly and helpful staff. When my husband experienced a medical emergency they swung into action and arranged ambulance, etc - all in the middle of the night. Large proportion of English speaking staff made communication easy. Breakfast was comprehensive and delicious. Very good value.

Only 2 coffee pods in the room for a multi-night stay and no milk. However breakfast started at 5.30am for early coffee fix.