Amazing hotel! Large rooms with a nice center courtyard area. the breakfast was also delicious and is open as early as 6am, but they’ll pack a meal for you if you need to leave even earlier than that. The best part about Hotel Raymi, though, is their staff, who are extremely helpful and generous with their time. When I arrived at the hotel around 8pm, i realized that the ticket to Machu Picchu that i had bought for the next day had never been sent to me (what I had thought was a ticket was only a receipt). It was far too late to buy a new ticket or visit the tourism center, but the staff at Raymi came through to help. One of the staff at the front desk was somehow able to get a representative from Peru’s Ministry of Tourism on the phone at 8 o’clock at night. I don’t know how she pulled this off, but I’m incredibly grateful to her and the rest of the Raymi staff for saving this part of my trip. Tl;dr definitely stay here - you won’t regret it!

nothing! it was all great

The staff were very professional, even when the guests were in the wrong. Great location and the hotel has everything you need.

After staying at a number of boutique hotels, Hotel Raymi felt a little corporate (big and missing the little touches that provide the X factor). I was not happy about being surprised with an additional 10% booking fee but the front desk did show that this was mentioned - buried at the bottom in the booking confirmation. But this need to be in the pricing section or, better, embedded in the price (like all other hotels!)

The nicest, most helpful and friendliest hotel staff we met in Peru. Helped us to organize airport and bus station transfers, as well as a private Sacred Valley tour, at the prices below those offered by most agencies. The guide they recommended excelled. Helped immediately with laundry and may other ad-hoc requests. We were a mid-size group and geo all the help we needed with our complex reservation. Many Thanks! Hotel's location is great, very central between Plaza der Armas and Quirikocha, with an easy access by car and no need to carry your bags up the hill unlike many other properties. Plenty of common spaces. Nice desks to work at, very good wifi signal in the room, great shower, plenty of sockets. Hotel can use some minor improvements in terms of rooms decoration but, in general, is a superb value with an excellenbt price/value ratio.

I loved this place. My room was super spacious and really comfortable. It was freezing outside and thank goodness there was a radiator which has not been the case in other hotels so far. The staff was just delightful! They went out of their way to help me with all my queries ( restaurants, tours, taxis etc). The most efficient and always so helpful was Luce. she was in incredible.

Breakfast was basic but it worked. Not a crazy choice but that was ok.

The breakfast was delicious and felt super fresh. The staff was so attentive and kind with all of our questions and requests. Special thanks to Aderly, who helped us out to find the best places to visit and to eat, while always checking that we were doing well during our stay with them. The beds were comfy and the bathrooms were super clean, which was a huge plus for my and my wife. Can't recommend this place enough, and we'll definitely be back.

The proximity to the plaza and all the nearby restaurants and stores. Was central to everything.

The noise of the upstairs guests. Our room was located in a corner that had lights lighting the stairs and our curtains were so thin we had to ask for blackout curtains.

Great location. Few mins to old town. Everything is so close. Staffs are so helpful. Good breakfast.

If you have iphone you may have wi-fi problem. When somebody on the upper floor walks, you can hear it very well. So if you sensitive stay on the second floor.

The Rooms are spacious and very clean. The staff was always more than friendly and helpful. Also the Hotel ist perfectly located, quiet at night but close to shops, laundry stores and the city center. We would definitely stay here again!

Great breakfast. Staff were super friendly. Very clean room and comfortable bed.

Room had a sky light. It couldn't be covered/was very bright first thing in the morning. Wifi did not work on "Apple" devices.

I was pleasantly surprised with the hotel service, I understand that they changed owners. At reception everyone was very attentive, the room was super comfortable and with hot water. Everything extraordinary.