The location was excellent, my room was quiet and had lots of character, I enjoyed the breakfast room and balcony (excellent) and the rooftop. The staff were fine. The hotel met all my expectations

The concierge staff weren't as friendly as in some hotels, but ok, did a reasonable job. This hotel doesn't pretend to be anything more than 3 star, and I think it had lots of character and was good value, that made it special.

We were in town for the Corpus Christi celebrations and the balcony in this hotel is the perfect place to watch the festivities. The location is superb! The rooms are big and the bed comfortable. The front office staff were helpful in arranging private tours for us. The buffet breakfast was good.

Nothing. Even with the parade noise the rooms were quiet at night.

Location is great. Very central. Staff are very kind. The room is comfortable, bed is gread. Great shower, very good pressure. Very good breakfast. They have a system of day use, so for a lower price I could extend my last day till 5pm. We asked for a room with a view and we got it. And it was beautiful.

If you plan to sleet till after 6am, chose and internal room because the Church bell starts ringing at 6am and doesn't stop for a long period. Also, as you will be in the center of the city there is a lot movement and traffic till late, specially in the weekend. The doors block most of the noise, but...

The location is very central. The staff speak good english and arranged a complimentary taxi from airport. The breakfast has a big selection of food. This hotel has a cute balcony in bar/breakfast area overlooking the main square. The beds were comfortable and good shower.

The room could have a full length mirror.

Location & beauty of view from restaurant balcony

It was very noisy after 10 pm due to this guy singing and playing loud music without restriction of time. Also When hotel staff cover their windows at night after 9 or 10 pm created major noise to 2nd floor that we were staying.

The hotel is really well located, right near the main Plaza. It was surprisingly quiet, taken in consideration the location of the hotel ( the windows isolated well the noise) The staff was extremely helpful. They took care of our luggages during our trip to Machu Picchu.

Nothing

The location is great. The room was a good size. The beds were comfortable. We were not able to use the facilities (gym) due to covid restrictions. I would have loved to use the swimming pool but our flight was early.

The hotel offered a transport car to the airport but was almost twice the price of the room itself. Way too expensive for a 30minutes ride. I wasn't able to enjoy the facilities as they were all closed early.

I liked our room on the quiet side of the hotel even though it did not have a view. Excellent location, included breakfast was good. Staff was very helpful. Clean room, good shower pressure. Free water was a nice touch.

View from street side was nice but way too loud. Someone was singing in the street until very late. Car horns at all times of day. I was much happier when we switched to the other side of the hotel

Location is hard to beat, and the staff is going above and beyond to make you feel welcome and accommodate your needs. Reasonably good value for the money.

Space was a bit tight, and one room had a waste water like smell coming out of the sink.

It was perfectly located in the town center, there is noise that comes with a location like this, if you are a light sleeper consider that, but we liked being apart of the action! The first day we missed the breakfast due to leaving early, but the second day they were able to make the breakfast very fast for us and it was fresh and Delicious!