Our five-day and five-night experience at Monasterio, A Belmond Hotel, Cusco was undoubtedly the most beautiful and unique part of our two-week trip to Peru! The hotel environment is elegant and beautiful, with a rich and diverse breakfast that is exquisitely delicious. I couldn't resist having a large bowl of beef broth every morning! The thoughtfully provided room oxygen and 24-hour self-service hot tea helped us quickly overcome altitude sickness and fully enjoy our trip. Additionally, the most impressive and grateful part was the hotel's sincere, thoughtful, and enthusiastic high-quality service. When we reported the noise from nearby staff working at night, the hotel manager Giuliana Garzon and front desk supervisor Miguel Leiva immediately addressed the issue. They kindly upgraded us to a deluxe suite for free to compensate for our minor inconvenience. Sunlight streamed into the room through the lush courtyard, warmly spreading over the soft and comfortable bed... Everything was so peaceful and beautiful, like a scene from a movie. The perfect rest and relaxation completely erased our travel fatigue. Tasting the delicious desserts and fragrant Inca tea sent by the hotel, I wished time could stop at that moment! During those days, manager Giuliana Garzon and front desk supervisor Miguel Leiva constantly cared for our needs, providing us with many unexpected, attentive arrangements. We spent an extremely enjoyable and unforgettable few days. They also noticed my husband's birthday and arranged a delightful Italian opera dinner for us on his special day! Everyone wished him a happy birthday, and when we returned to our room, there was a birthday cake with lit candles waiting for us! We felt so happy and cherished by the thoughtful attention! Believe me, the hotel is not just a resting place during your trip; its architecture, courtyard, facilities, and excellent service deserve to be seen as a must-visit, unique, and stunning attraction in Cusco!

nothing，everything is perfect!

We booked for two rooms and both rooms got upgraded. it was such a getaway in the middle of the cusco town. the breakfast was excellent, the cocktail in the bar is one to remember.

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The service was very on point and the hotel’s historical courtyard is really pleasant for an end of day drink or for breakfast. The breakfast buffet was very generous with delicious food and the hotel staff is really attentive and always willing to help and ensure your stay is comfortable. The hotel also offered us an upgrade which was a very nice touch and much appreciated.

This hotel would deserve a 10 if it wasn’t for the outdated decorations in the indoor areas. The bar area has a lot of potential but it needs a revamping and the bathrooms in the rooms look outdated. we really appreciated the historical furniture in the rooms but some of the other non historical items seemed to miss the mark. we stayed at the hotel twice and would definitely recommend the rooms in the main courtyard where the chapel is.

We arrived to the location as part of a package with Belmond. Due to this our experience may be slightly different that for others. The staff is really helpful and kind. Service is fast and thorough. The venue is really exciting! It's an old monastery with all the needed modernity added. Our room was spacious, spreading on two levels. The hotel is 3 minutes by walk from the main square. The dinner experience with the opera night was excellent!

Nothing, perfect place! 😊

one of the extraordinary and beautiful hotels my husband and I have ever stayed in! Roger and Edson took unbelievably great care of us and our friends during our three-night stay. I cannot recommend this hotel highly enough…it is an experience. divine rooms, delicious food, and unbelievable setting in an old monestery.

we loved EVERYTHING!!

the Monasterio was gorgeous - a beautifully restored monastery with an elaborate chapel and original works of art throughout. Impeccable.

We had two different rooms and each was as lovely as the other. I cannot say anything negative about it. The Monasterio and staff were one of the highlights of our trip.

The location, staff and experience was amazing all around. My wife and I loved our stay there. There's a chapel that feels even more special to visit than the touristic one. A real special treat to discover Cusco.

The hotel was stunning, very stylishly decorated and classically furnished. The staff were extremely friendly and helpful and the service was impeccable.

Nothing

Excellent restaurant and exclusive bar service!! Location impeccable!! Staff: extremely pro active and attenious.

Bed mattress too soft.

Perfect Stay. Great Service and beautiful hotel with a lot of history around it. Very luxourious rooms.