Rooms have a heater and comfy bed. The free a la carte breakfast was wonderful. You can choose from your choice of eggs, bread, juices/coffee/tea, yogurt, granola, etc. The hotel can arrange a private taxi to the airport for you for just 25 soles. There is hot water/coca available in the lobby but it would have been nice if I could have my own water kettle in my room.

The hotel is located on top of a hill, but it is also just a 10 minute walk to the main plaza area. I got taxis upon arrival and departure so it was not a big deal for me. Also I could hear people outside talking from my room.

- Super friendly and helpful staff speaks good english - they will do everything possible to make your stay as comfortable as possible) - Clean room - Always hot water in the shower - Heater in the room - Great internet - Good location (bit steep but not a disaster) - Possibility to leave your luggage in the hotel’s storage room when going for a multi day trip - Tasty and filling breakfast (possible to do a breakfast package for early tours - ham and cheese sandwich +water) - Great selection of TV movies and shows in English

- Rooms facing the street are extremely noisy and you can hear every single car passing by (we recommend booking a superior room which is more expensive but on the other hand you can be sure you will sleep peacefully) - we had to change a room to superior - Breakfast is served by staff (not a self-served buffet) and is the same every single day (eggs of your choice, bread, juice, coffee/tea, fruit bowl, granola, yogurt) - but we stayed almost 4 weeks that's why it can get a bit “boring” after some time - Entrance to/exit from the hotel is managed by a receptionist (they always need to open the main door for you) although we never waited more than several seconds

I highly recommend a stay at Gold Garden. The service is impeccable, they go over and beyond to ensure that your experience is positive. The room was beautiful, comfortable and kept very clean. The breakfast was copious and delicious. They even provided a lunchbox when our tours left too early for us to enjoy the breakfast in the beautiful(heated) courtyard. The location is ideal, close to everything, but far enough that we slept like babies during our 7 night stay.

There were no hooks to suspend towels or clothes in the bathroom.

The property is a 5 mins walk from the central square, located slightly uphill (which can definitely be felt given the altitude!). This allows some of the rooms to have a great view over Cusco. The rooms are a good size and ours also had a balcony. The reception staff were very helpful and the reception area has tea available. They also offered free luggage storage during our Salkantay trek.

The breakfast is good but more variety would be appreciated. It usually consists of an omelette, cereal and fruit, with not much variation.

We loved our stay here. Room 17 was so spacious it was a huge apartment suite. Lots of character, friendly staff, clean and comfortable. The hotel is just minutes away from the main plaza. It was nice they offered a packed lunch on days you couldn’t eat breakfast (due to tours and trips)

As so many guests do tours at different times it can be noisy at times you want to sleep / rest. No dressing gowns in room

Welcoming was great, gave us a brief about Cuzco and helped us to have the room before check in time. Breakfast box to go were ready to pick up every morning before we were leaving early for tours. Cleanliness was good, decoration was charming. Bed was comfortable. Location is 8 min walking to main plaza. A little apart from people and noise. We loved it. Our plan was to stay just for 2 nights, and we stayed 2 more nights. Thank you.

Nothing

Loved the staff and service we received at Hotel Boutique Gold Garden. they treated us like royalty. The second portion of what I loved from the hotel was THE ROOM! it was spacious!!! and the view was BEAUTIFUL! In addition, they gift you: toothbrush, toothpaste, shaver, make up remover, Qtips, shampoo w conditioner, sewing tools! it was marvelous. even the bathroom had a beautiful view! I just loved the space and the lack of steps inside the room. the bed was comfortable. The breakfast was delicious! we bought big water bottles for affordable prices. We completed Caminos del Inca and they prepared a Lunchbox for us at 4 AM! and we left our Carry one at the front until we were back from caminos del Inca and we weren’t staying there after (it was booked). We have to mention Juan and Miguel who were just amazing with us when we arrived at late hours and set us off at 4 AM. As I said , wonderful staff small walk from the plaza de armas . about 0.2 miles . great for those who want to put their health first and walk to Plaza de Armas!

the Wi-Fi was very slow. it’s a public Wi-Fi with no password . we couldn’t watch a movie because the movie paused every 10 seconds. Loved that it was energy sustainable , but we couldn’t leave our devices charging in the room since the energy worked with a card. Next time I will ask the staff to leave it charging for us.

Good breakfast, great WiFi, hot shower, very kind staff especially Miguel who helped me book a few tours and Soledad from the breakfast staff.. Free hot water, Coca and Muna tea available in the reception area.. Great views of the city from the room, walkable to the main square..Everything was very clean..There is also a mini fridge in the room.

Walking back uphill to the hotel is a little challenging.

The staff are very friendly and helpful, helping me to arrange activities in and around Cusco. It’s situated in the old part of Cusco, so is easy to explore Cusco from the hotel (and has great views too)

It’s on a narrow road up a hill, which can be an issue for any large vehicles (if you have booked a tour with hotel pickup, for example)

Great breakfast, lovely staff and comfortable room

Be careful if you want to wash your clothes. The external laundry provider they used damaged/shrunk half of our clothes. An expensive problem for us!