Proximity to airport and shuttle. Breakfast had reasonable selection of food.

A large step up into the bathroom.

We had a 10 hour layover at Changi Airport, and it was well worth it to pay for 6 hours at the Ambassador Hotel to rest before our 14 hour flight home. Located in terminal 2, it was easy to get there. The room was more spacious that I was expecting. The bed was comfortable, and the shower was nice. I slept well which made for a better flight home.

It's a bit expensive for 6 hours, but I would pay it again to have a quiet place to rest, and a hot shower on a long layover in Singapore.

The room was what I expected. It was clean, and so where the bathroom, toilet and shower facilities. It's also in a good location.

The male counter attendant was tired and not helpful in signing in. The female attendant had to take over and do it for him. Even she was a bit short in her tone when I was asking about gym facilities and if there was a pool. I got a complementary breakfast and lunch which I enjoyed but the staff member who engaged me at the lunch buffet was less than helpful and the lunch was late.

The Staff let us into our room a little early and this meant we could make full use of the sleep time. The water provided for drinking and hot drinks was great. Every possible need was catered for.

We would have like to have a facecloth provided as we didn’t carry one in our cabin luggage, so a shower without a facecloth was strange. We didn’t like the high step up to the bathroom but realise you can’t change this now.

That little sleep in the middle of Frankfurt - Melbourne made all the difference. For once I didn't just collapse into a Melbourne hotel on arrival but got a train home right away, and spent a productive day at home too.

It was blissfully quiet. But NOT when the staff went down my corridor unlocking and relocking every room! Shared bathroom was fine but getting dressed to go there wasn't. A bathrobe would have been good.

I booked a 6hr room with own bathroom. The room was very clean and had everything I needed to transit for 7 hours. The room was very quiet, so I was able to get a couple of hours sleep and shower to freshen up between flights. I only say it is a bit expensive, but you expect that because it's in the airport terminal. They do offer free 45 minute buffet if you need to eat or grab a coffee.

Nothing.

Conveniently located at the terminal , very handy for a quick sleep during transit. Shower facilities were excellent , very clean and spacious. Towel and slippers provided, a dressing gown would be handy as the bathroom was a walk down the corridor. Breakfast was complimentary and unexpected and very welcome before embarking on another long flight.

No kettle for a quick cuppa.

Don’t know as we couldn’t stay there.

- Turned up and apparently couldn’t stay there due to building work noise. They transferred us to terminal 3. If only we had known in advance, we could have gone straight to terminal 3 Transit Hotel instead of wasting valuable sleep time. - Lack of communication - Strange texts via booking,com requesting credit card details a week.

Check in went smoothly. The rule of stay being 6 hrs only was clearly spelt out. The rooms were clean, with all the amenities required for the short stay, including an electric kettle for tea/ coffee.

A little bit of confusion, mainly because Ambassador transit is in T2 and T3. While the flight was from T3, we wound up with a booking in T2.

The room was better than we expected from viewing YouTube, we had a window and toiletries which we didn’t think were included. The complementary meals were ok with a limited choice. Room were expensive but then you are limited for choice whilst staying in an airport. Overall good but expensive.

Hotels are expensive for a 6 or 12 hour stay. We were told about building work going on but didn’t really hear any noise.