Room was big and spacious. Very clean and new. Bed was very comfortable with excellent pillows and bolster. Lovely rainforest shower with huge bottles of shower foam, shampoo and conditioner. Lovely breakfast at the coffee shop with good service and ambience. There was a choice of 4 juices and variety of fruits. Not much choices on main courses though.

Location was not ideal. Not easily accessible to MRT station. At the rate I paid, it only comes with 2 bottles of water. At the least it should have some juices in the empty fridge.

The price-quality ratio exceeded expectations. Excellent room, wonderful breakfast buffet, buffet system, everything you need is there. Helpful staff. Excellent room service. I liked the hotel and I recommend it to those who choose on the principle of “price-quality”, who are not ready to overpay for a big name with poor service. This is a really good hotel.

Since the hotel left the most pleasant impressions, it is difficult to write about what could be improved. Perhaps it would be worth cleaning the chairs more often, this is the only thing I would draw the attention of the hotel managers to.

I love the room, it was spacious, comfortable. The bathroom was incredible! The location was also great, close to Lau Pa Sat which unfortunately I only discovered on my last day. It was also great to be able to use the shower facilities as I arrived early morning before attending my work conference.

It would have been perfect if the hotel was closer to an MTR station via an indoor path, as singapore si so hot! But thats not the hotel's problem, more my issue with humidity and heat!

Breakfast spread was excellent. The pool was lovely and quiet too most mornings. Rooms were spacious and wide. Staff were helpful and courteous. Loved hanging in the lobby lounge for wine and drinks. The Christmas atmosphere is beautiful!

Westin quality and standards never disappoint !

Shower was a little dated with some runny water outside, but minor inconvenience. Breakfast delicious, but very $$$ if just looking for a lite bite. There is a coffee/pastry bar in the bottom floor (great), but closed on week-ends :( This should be opened all days, as this is a hotel.

The staff were super friendly, helpful and welcoming. I loved the location. The room was amazing, very spacious, clean, definitely not what I was expecting. Great views as well from the room. Overall had an amazing stay, would come back again and recommend.

Can't think of anything

The BEST hotel bed I think I’ve ever slept on!! After 5 weeks of travelling, I was yearning for my own bed, but this one came a very, very close second!! So comfortable and relaxing.

Only thing I could criticize was some noisy hotel room guest neighbours, however the staff dealt with them swiftly and discreetly.

Very clean and spacious room, loved the interior design! The bed was also very comfortable. Did not manage to try their pool or fitness centre so unable to comment on facilities.

Would be better if breakfast was included for the price we paid. Otherwise, generally nothing to dislike.

one of the highlights of the stay would be the spa for hotel guests and the hot whirl pool was so comfortable. i was very relaxed in there and even accompanied with a great view of the cityscape. another favourite would be the congee from the bfast menu. the congee was warm and soothing on an early weekend morning.

one thing which could be improved would be the complimentary parking. wished that the hotel can offer one free complimentary parking ticket per day instead of per stay. another improvement which I hope the wonderful mgmt of Westin can consider would be to allow breakfast to be served in the room for bookings which covers complimentary brkfast. was disappointed to be told that in room dining could not be done and additional fees apply. was not expecting that.

The stay was wonderful the room was nice however I would've preferred a better view in the room than of people at the pool. The price is quite steep but it's a nice location and a beautiful place.

The staff could be a bit more pleasant and the concierge could have longer hours but that's about it