Hotel has very good children pool my baby liked it very much. Room is clean. Cleaning ladies come every day to clean it. The food is excellent!! You have lots of food choice - also halal meat (ask the cooks if it is halal or not - in our case we had chicken and duck meat halal). You can eat in and out on terrace which we enjoyed every day ! The hotel is surrounded by plants and it is very beautiful. You have outdoor pool for kids and also another pool for grown ups, golf park, tennis terrains. Location is good. The beach is close - 8 min with bus. There is a direct bus line 504 or 505. Also 504 goes all the way to Palma city center 50 mins of ride and then you have A1 bus which leads you directly to airport. The public transport is very good organised. Staff are genuinely polite.

Plates, forks, spoons and glasses are not clean. I was shocked. Taxis are too expensive! From airport to this hotel taxi charged us 30 eur. Indoor pool was small and not so modern...

The main pool and kids pool was really nice and clean . Also the restaurant was really clean and the staff really really friendly.

The bathrooms, hallway and the toilet downstairs could do with some fresh paint. Also for everyone who's looking to go on the Beach for a quick walk with Kids. That's not the case, you do need Bus or taxi to do so. We didn't know that and we where a little bit disappointed. Also there is nothing to do around the Hotel you basically stuck at the Hotel. The animation was good but Music around the pool and in the evening was always the same .

- I choose this hotel because it is close to the airport. It is easy to control the time when I have an early flight to catch. - The swimming pool is very nice. My daughter loves kids swimming pool. I also like the Splash Pool which is brilliant.

Because I need to catch an early flight, I tried to sleep early on the night before I check out. Unfortunately there's a party organized outside of my room. (my window is directly facing to the party area). It is very loud which I cannot fall asleep at all till it ends after midnight.

Beautiful and big hotel. Room at first floor having a big balcony. Food was excellent. Dinner was buffet style and food was changed every day. Easy parking. We have quite comfortable stay.

No tea or coffee in room. No kettle and cup to drink water. However you can ask the receptionist to borrow the kettle with a deposit. Minibar is only supplied for first day. We booked the room with 2 beds and 1 sofa bed but there was no sofabed in room as described.

Wide range of possible delicacies. Grilled vegetables, and changing grilled meats.

Hidden cost for water at dinner... Quite suprising. More employees should speak english.

Location

Bar no dri ks only basic nobody speaks English

Resort style hotel, great service, great breakfast and , in low season, great price too

Very cold in the room (in March) and there's no heating, or better , it should be but is set to 19 degrees. And quite noisy to have it on during the night.

Location, car park, pools, staff at reception, large and comfortable rooms, very tasty breakfast, great selection of food

Staff in the restaurant was cleaning in a chaotic way, twice they took my breakfast while I was quing for tea, despite the fact I left all belongings at the table to let them know I am not finished. Also they were short few things like cups

The family was in fact two rooms connected by internal door. Undersold on their website and advertising. Was very happy to realise this. Better than for example premier inn family room in UK where everybody is in together.

Toilets in main hotel were smelly. Luggage store chaotic and not staffed, albeit very helpful to have as a facility.

We were really grateful they allowed us to check-in earlier than expected. The room was comfortable, with a small balcony and large bed. We loved the children pool area and group activities. Installations were really clean and well-maintained.

Buffet was limited and beverages were not included. No room service and they don't allow you to take food to your room--which sucks if you have someone feeling sick and not being able to come down.