We stayed in the one bedroom chalet and it was absolutely lovely! The view was fantastic, the bed was so comfortable and the space was perfect for me, my husband and our 2 small doggies. The management team is so pleasant, the food is brill and the village where it’s located has some of the nicest people! Locay is close to Wast Water which is an absolutely magical place!

The only minor thing we were disappointed at was upon moving in to the chalet, we found that it wasn’t cleaned properly. There were used bottles of drink in the mini fridge and the toilet wasn’t cleaned properly as it still had remnants of whoever used it last. But it was minor and didn’t spoil our stay.

Absolutely stunning location. The pod was brilliant! Was great to have our own space and the terrace area was fabulous for a peaceful morning brew from our room and a evening glass of wine in our own space after long walks. Perfect for our dog, as he had his own gated off grass space infront of the pod so he could relax and play and we didn't have to worry. The staff were so friendly and welcoming couldn't fault them. The bar and restaurant were well presented and a nice place to go and unwind. It's within walking distance of a village shop and local pubs. Food was lovely as well - home cooked chips were beautiful... But the Pod we stayed in was the highlight! Would 100% come back again, was a great place! Thank you to the staff and team!

Bed was slightly uncomfortable but was more than accommodating for our weekend stay - but wouldn't say it was a massive negative

Beautiful spacious rooms, very clean and comfortable bed. Staff were just amazing, nothing was too much for them, so helpful. Breakfast was very tasty, quick and hot! We had a meal here and I can so recommend the food, I ate the sea bass, best I've had yet! My daughter had a dirty burger and also said it was the best she's eaten. The playpark is really really good, you need this and it's very rare to find a park like this at any accommodation. I cannot fault this hotel at all, I really have thought of any negatives .. nope.. not one. You will not be disappointed staying here.

We didn't like having to come home. Our younger daughter offered to pay with her pocket money for an extra night!

We stayed in one of the lodges and wow it was perfect. Cleaned daily all the facilities you needed. The view was just stunning. Breakfast was included and great choice available. Catered for allergies well as I'm coeliac it can be an issue but they had gluten free breakfast on menu Ate in evening x2 food was lovely again gluten free, vegetarian and vegan catered for. Plenty of choice. Staff always friendly and polite will definitely be booking in here next time we visit family.

In all honesty there was nothing we didn't like about our stay,

The room was spacious. The bed was really comfortable. The staff were all so friendly & knowledgeable, nothing seemed too much trouble. The food was delightful & there was a great choice available. Prices were really reasonable. Their bar was well stocked, too. It was nice to see a mix of locals in the bar as well as guests. It felt a good atmosphere. Dog friendly & made to feel welcome.

The only thing I would pick as "could be improved" would be, as our room was on the ground floor, unless we closed the curtains, people using the cut through could see in. Maybe a voile or a net curtain at the window would help obscure the view in.

The property was amazing we had everything we needed if not more for a family of 4 and our little Chihuahua, the room was very clean and spacious we did ask for an extra bed and got one straight away, the breakfast was amazing and enough choice for us all well worth it and the lovely gentleman who served it was very polite and helpful nothing was too much trouble, the outside park and beer garden is brilliant for people with kids couldn’t ask for more we will definitely be back and have already recommended to others

Room size was good, breakfast was tasty. Bed was comfortable.

The bar staff were unhelpful. We waited for ages for our dinner and when it arrived part of mine was missing. When asked they said sorry we’ve run out . We didn’t get offered an alternative. Also we had a problem with the pool table in the evening and the lady said she would look for the key for it. After waiting ages, we went down stairs and she was serving someone. She just said she couldn’t find it. Didn’t even bother to come up and tell us.

We were very pleased with our room. We had been upgraded as it was our 53rd wedding anniversary. The bathroom was wonderful, a lovely wet room. The bed was very comfy. There was plenty of space for all your clothes. Nice big TV. Good tea tray with lots of tea & coffee. Extra milk supplied when asked. The breakfast was really plentiful & tasty. All staff were very polite, friendly & helpful. There's lots of parking space too. We would definitely return.

The toilet seat was loose. No where in the bathroom to put all your toiletries. Duvet too heavy......we were roasted. No sandwiches/rolls or light meals on the menu.

Room although small,was spotlessly clean with all facilities that worked and very comfortable. Breakfasts were superb with lots of choice. We ate every night in the restaurant and the food was top quality Lakeland produce. Eva was very helpful and friendly and looked after us well. Will not hesitate to stay at the Kellbank again as it is ideally located for touring the Western lakes.

Although I am disabled, I had to climb four stairs to get to our room which was difficult each time I wanted to leave or go to the restaurant. Also the bathroom only had a bath and no walk in shower which also proved difficult to use because of my mobility. Otherwise everything was fine.

Very friendly staff, we had a small double room which we booked last minute & took our furry friend with us. The room stated overlooking the courtyard which is basically the back of the hotel but for the price we paid including breakfast nothing to grumble about. The location was excellent as we were walking in the Wasdale area would definitely book again. 😊

No reflection on the hotel but the roadworks in the area made it difficult travel wise.