Holiday Inn Chicago - Elk Grove, an IHG Hotel

all of the staff at this location were great but Bob truly did stand out and went above and beyond any individual I’ve ever dealt with in the hotel industry and I do a lot of traveling and staying in a lot of hotels! He truly is a fantastic employee and truly deserves a raise if it was up to me I’d give him $1 million a year! Beautiful property a lot of sunshine in the lobby, awesome awesome restaurant with fantastic food and really great drinks. Highly recommend!

Only thing I wish there was be a Jacuzzi!

The hotel was good , except the restaurant connected to it that provided breakfast service . The breakfast buffet was completely cold and overpriced . When I complained about the food being cold the employee just apologized and asked for payment . I tried to contact the restaurant managers and they refuse to call me back .

The restaurant at the hotel

it was clean,neat and well taken care off

in the middle of the pool,there was something sharp and I cut my big toe. throughout most of the pool there was random spots of little spikes it seems but overall great

It was ok. Room was comfortable. Staff was top notch !

The pool had pieces off the floor of the pool not only loose but unattached. Would have loved a hot tub. Used towels from the evening before all around. The towels were very small and even my friend who is small complained. Imagine how I felt as a heavier set but not obese lady felt.

Great area close to everything I needed. it was very clean and staff was super friendly.

The curtains in the room wouldn’t close and there was a lot of light from the parking lot coming in through the window making it hard to sleep.

Loved the location. There are many restaurants and gas stations nearby so you don’t have to travel too far if you want food or a store. The pool was room temperature and felt amazing ! We had the pool to ourselves everytime we went. I highly recommend this hotel!

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Very accommodating after booking. Com messed up my previous reservation I had to find a hotel at 2 am I checked in at 3 am and was told as long as I check out by 3 am it would only be for one night which was find because I had a 5 am flight

The staff was very friendly. Breakfast was very good.

The pool area needed attention. There were a lot of dirty towels on chairs. No clean towels.

I Liked The Style Of The Hotel Building. The Staff Checking In Was Ok. But The One In The Morning Was Excellent. I Like That The Pool Was Still Open But At Limited Capacity.

I Didn’t Like That They Said They Offered Breakfast But That Was Not True When I Got There.

It’s very nice quite spot, but has 7/11 and a gas station right outside. Not too far from all the attractions. The pool was lovely though a little shallow. The room was clean and comfortable.