Hotel is new, very clean, and quiet! Conveniently located less than 2 miles from O'Hare Airport and there are several convenient shopping/restaurant options (fast food, sit-down dining, Target, etc.) nearby. Hot complimentary breakfast was a nice plus. Front desk staff were very responsive and helpful.

I chose this hotel because of its free airport shuttle and proximity to the airport. This hotel's shuttle seemed to be less frequent than other shuttles; we waited at the airport for 50 minutes for our pickup, which wasn't a big deal, but we saw other hotels send two or even three shuttles during that same time period. Later, when departing our hotel for our flight, we flagged for hotel staff that we intended to take the shuttle and waited in the designated area. The shuttle serves two hotels and goes to another hotel to pickup passengers first. Unfortunately the shuttle was filled at the first hotel and we were asked to wait another 45 minutes for the next shuttle. I was disappointed with the frequency and reliability of the shuttle.

The airport shuttle didn't show up and the person at the main desk keep telling me that he was on his way. We wait at Chicago O'Hare airport for the shuttle for 1 hour and ended up taking an uber.

The bedroom was comfortable, tidy and quiet. I was happy with my sleep, and comfort in the room. I liked the reception staff who really understood my traveling situation to the hotel and tried to be helpful as much as they can.

Breakfast was very unhealthy wheat, milk products only, nothing really fresh, oranges and apples that is it. So next time I would skip it. All the plastic plates and cups are so behind with modern thinking used a lot of it. It is not take away place it is a hotel so better to charge extra for breakfast and do it properly or not to have it at all to have just drinks and porridge. The transaction with the airport must improve. Other hotels run the transfer 24 hours. I was not informed it runs only until 21:45, even though I told my arrival time. So I struggle with that for two hours as the taxi drivers were insane with the prices for 3 miles. It was bad experience to get to hotel so staff is aware and really will take care of it they told me :)

Shuttle is about worthless, very little space and very limited times.

The location is great. The breakfast has a variety of selection. It has a gym and an access to pool. The rooms are spacious. The receptionists are extremely helpful.

I would like to have the option of decaf coffee and less use of plastics during breakfast. It would be great if they could mention on their site that their airport shuttle has Hyatt on it as it was impossible to see the name of the shuttle while waiting at the airport and it was -20C outside. Also helpful if they can post the frequency of their shuttles on their website or on their booking.com hotel info.

The young man at the front desk could not have been friendlier. My flight was canceled so I arrived late and left early, so he did my check-in and check-out. He was extremely nice, polite, and friendly. They had a well-stocked mini-store and some complimentary items for guests. I did have a little of the complimentary breakfast (I only had a couple of minutes)--decent and it was standard hotel fare. They do provide a shuttle to/from the airport and that was a great amenity. The driver was nice and helpful.

My door didn't lock properly when I left it (which was only once, briefly). The temperature couldn't be controlled inside the room and that's why I would not stay here again. I don't want to have to call the front desk to adjust the temperature. Even though the front desk attendant adjusted it, it was never cool enough in my room which is how I prefer it to be when I sleep. However, my room was very clean and comfortable, and there were no issues that stood out and I'm a bit picky.

Incredibly close to Allstate Arena. Rght next to their parking lot, which saved us on parking fees and driving. The bed didn’t look very impressive, but we found it to be very comfortable. The renovated space is in new condition. Breakfast was included, had the usual options, and had hot items available. including two waffle irons that are in great condition.

There is an un-renovated hotel (or portions of this hotel) attached that is in very poor condition, which is unsightly to look at when going in and out of the parking lot. The rooms are fairly small. Some fine details were overlooked in cleaning the bathroom.

As the hotel was practically brand-new, everything was clean and ship-shape. We were a part of the Southwest Christmas-2022 debacle and were stranded for 3 nights. Very fortunately, this La Quinta had a complimentary breakfast for us -- and, it was within easy walking distances of a Target and many fast-food and full-service restaurants.

Complimentary breakfast was a little sparse -- not as much of a variety as those of comparable hotels. Minor jabs: lots of pillows, but they all were overstuffed; goofy desk lamp (too bright; not adjustable); old-old-old-school room coffeemaker (would have expected a Keurig in such a brand-new hotel). Lastly, was very disappointed to have to take a cab to the airport because we were not informed that we needed to reserve spots on their shuttle well in advance.

Close to O'Hare airport, somewhat. Price was good. Airport shuttle!! Easy check in, small market to buy son some food. Huge hotel. Clean, small lobby seating areas in each floor, ice machine on floor, exercise room. Room was clean, nice size, fridge, microwave, bathroom necessities, plenty of towels, hair dryer, iron board, hangers, a couple drawers for clothes, flat screen, bed was comfortable with lots of pillows. Lots of outlets to charge up! Breakfast.

No stores or restaurants in the area. Stop before you check in for food.

I stayed only for a day to go to a concert in Allstate, the location is perfect it's literally next to the arena's parking lot so it took me 2 minutes to get back to the hotel once the concert was over. The room was spotless, very clean and bigger than I expected, with cooking facilities like a microwave, a coffee machine and a mini refrigerator, which were very convenient. The bathroom had a perfect huge mirror with amazing lighting, perfect to do your makeup. Also i came back late at night and they had the option to buy food from a refrigerator next to the reception, very convenient. Also, there's a Target, Ross and many other stores near the hotel. There's also a Starbucks, Subway, Chipotle and many other food options. Overall i had a great experience that exceeded my expectations and would definitely stay there again.