There was no breakfast, but for the price and clean room it was wonderful.Pancake house was 2 minutes away, you could walk to it... I took my 2 Chihuahua and it really is pet friendly.. I would go back in a minute!!? I don't understand some comments,I have stayed all over Pigeon Forge and this was one of the nicest places..no bugs?? No nasty room... it was Great 😃..thank you Bear Mount for the wonderful stay...

The climb to the 3rd floor...I'm 62 and have COPD, but I took my time..ramps then one floor of steps...but no complaints...can't have everything perfect

We enjoyed the vinyl flooring instead of carpet. The shower had a rain shower head and was nice. The staff was very kind and helpful. The coffee was good. Had cereal, waffles and muffins free for breakfast. The TV was brand new and had a great picture on it. The bed was comfortable. #102 Clean room that didn’t smell. The heat worked great. A few minor things good make it a 10.

The room was over all clean but needs a good spring cleaning. The ceiling & corners has cobwebs, dust under objects and furniture. The caulking and grout work needs replaced. But still not bad. A little paint would go a long way.

Location and staff don't bother you and the lady was nice in the office about getting us a remote to the heat in our room. We've stayed at Bear Mount every time we've went down for a while now.

An early check in of 12 or 1 would of been great after requesting it on the reservation since it was made a couple months in advance.

I liked the rockers outside your door, the spa bath was great, the air conditioner could've been better but it was pretty hot and humid, it just had to work extra hard to keep our room cool, water temp was great. We will stay again

Drain flies/ gnats, water at sink constantly ran, I think washer in faucet was stripped cause you couldn't get it to shut off so you heard it all night,

I love the family rooms bc they are two bedrooms (me and the husband had our own privacy and our children had their own bedroom with their own privacy), they also have a jacuzzi tub in the main room. Plenty of sleeping space. And easy booking for last minute!

Not enough towels and none of the vending machines worked for late night snacks or drinks. Also some of the lights in the rooms didn't work.

I loved that I got bottom floor. I love that's its peaceful there cuz most hotels it's not quiet due to rude people there. I love we are next to a Krispy kreme.

I hate everytime we come here during cold season the pool isnt open so I guess we need to come during the summer time.

Clean environment. Friendly staff, pet friendly. I can tell that this facility is being updated and is a work in progress. I appreciate the effort and I will definitely be back to stay again. And I will recommend to friends and family. Thank you 😊

Some appliances need attention, AC unit controls broken, timer for jacuzzi tub doesn't work.

Peace, quiet. roominess. fridge and microwave, along with coffee maker. 2 places to sit to eat or work at a table. Love sofa with coffee table to watch tv. I had a king size bed with extra comforter if needed. clean laundry machines ($1.00 per load) on site. Wi-Fi available and a pool.

nothing

The room was good size the beds were a little uncomfortable but still enjoyable to sleep and the location of the motel was just right to get back and forth to Gatlinburg every single day

The slamming of doors during the night

Price was great. The location nice not too noisy or busy part of town. Friendly and courteous staff. Met our needs.

Was booked through booking.com and the jacuzzi rooms were on the 3rd floor. No elevator and the stairs/ramp was hard for us since we have health issues. But they allowed us to switch the next morning.