An exceptional hotel! We were a couple with a two-year-old child and booked 5 nights including breakfast. The hotel is located 5 minutes walk from Florence Central Station and about 15 minutes from the city center with all the main attractions. The rooms are large, spacious, very clean. The breakfast was excellent, varied and rich. The hotel staff is very kind. We wanted to rent a car from today to the next day and the hotel staff helped us and gave us recommendations for rental companies which can rent a car at short notice. On 31.12 we booked the New Year's dinner. The event was very well attended, singers, music, a luxurious meals, drinks and delicious desserts. The hotel staff even offered a dish for the child and even wanted to heat it up. We had a wonderful evening. We had an excellent stay at the hotel and we definitely recommend it!!

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Reception staff and bar staff were very friendly. The location was good. The hotel was clean and tidy. Rooms were comfortable.

The cooked breakfast wasn't great quality. The kitchen staff pushed you out of the way without any communication when she came into the breakfast room to refil the food stations. Had to keep asking the cleaner to refill the tea, milk etc. She never did it automatically when she made up the room.

Rude service at the reception. No smiles - seems as the reception staff were doing us a favor. 1st. question after approaching the desk would be: "who are you? I don't know you" Thats crazy :) This only applies to a few women at the reception. The hotel is great, but the reception spoils the atmosphere of the picture.

A nice hotel close by the main attractions in Prague. I booked by mistake twice the reservation and normally I should have paid the price of one might due to non free cancellation policy, however the staff was very kind to exceptionally waive my fee and they accepted to cancel the second reservation for free. Very good breakfast!

The crazy amount paid for the parking.

Amazing hotel! Wouldn’t stay anywhere else in Prague. The hotel room that we were allocated was huge, immaculate, and had a balcony too! Plenty of choice for breakfast, the food was delicious and we looked forward to going down each morning. You can easily walk to the old town square in 10/15 minutes - lots to do around the hotel area as well (Namesti Republiky Christmas markets and the Palladium shopping centre). There’s a great Italian next door called La Corte and I would highly recommend the Indian restaurant across the road K The two brothers. Thank you Grandior for a fantastic stay over Christmas.

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The welcoming in the evening at the reception was really good. We felt welcomed. He explained us everything and a guy acompanied us to our Room, which was the Suite on the 9th Floor. He was also very professional and showed us the room. The room has nice standards. A little older but still good. The beds are every comfortable and you even see a bit of the skyline of Prague. The Location is very close to the city centre. You can walk there easily. It goes about 15 min.

The Breakfast area is huge but where the food is placed is way to small. For example there's one Waffle machine and you need to queue for it. So we also didn't took it. The Room is so big why not more machines for it. So it's difficult to go there at 9. They warned us that certain times can be crowded but we think it's still super small. The Food is not worth to stand up early and go there when it's not crowded. You find better options throughout the city. The Gym wasn't well signed out. We couldn't find it. We saw it at the end of our trip that it was behind the toilets of the Lobby.

It was clean, it looked beautiful and the staff were fantastic, so helpful! The location was great, within walking distance to everywhere we wanted to visit. We stayed around Christmas and the hotel was in such close proximity to the best Christmas markets in Old Town which was really helpful. The beds were comfortable and we enjoyed sitting in the bar area downstairs in the evenings. The bartender that served us had a great sense of humour! The breakfast was delicious and such a range of hot and cold food, with so many flavours of fresh juices. We would stay again 100%.

We didn’t get to experience many of the facilities due to our short stay so we are unsure of what they are like!

The position is perfect, by foot in the center in 10 minutes. There is a bus/tram station literally across the entrance. By public transportation you can get close to the center and the castle and more. The room is adequate size and very clean. We didn't use cleaning service as we were only three nights. One lady at the reception in particular was extremely friendly and helpful with excellent English skills. Too bad the city is so amazing we didn't have any time to enjoy the spa in the hotel. Next time. Moreover, the breakfast buffet was rich and versatile. We spend every day almost two hours just enjoying the breakfast and coffee. The atmosfere was really relaxing. One day there was a gentleman playing a piano. Truly enjoyable. I wholeheartedly recommend this hotel to anyone who comes to Prague for a city sightseeing.

Nothing. I cannot say anything badly about this hotel.

We booked this in November before the Christmas markets opened so the price was amazing for 4 nights. The location is perfect with a short walk to old town and pretty much anywhere really. Local shops to buy snacks etc but also local places to eat or grab a drink on the way out for the night or back. Hotel was very very clean with a very comfortable bed which was hard to get out of sometimes when it was cold out. Room temperature was kept perfect throughout weekend consider it was -1 outside. Easy check in and check out and kept our bags safe after check out so we can enjoy the last few hours.

Prices do jump up closer to Christmas markets which is a shame but expected. Otherwise highly recommend hotel.

Luxury, nice location .

Not even free bottle of water , parking 950 per night and could even find it. Receptionist wasn’t very keen to explain how to get there.